6 Jobs in Ridge, NJ
9 is Hiring a Customer Services Representative Near Ridge, NJ
- Answer phone calls and resolving consumer complaints and inquiries, in a professional manner
- Dealing with all customer inquiries within established policies, procedures company standards and workflows.
- Answering product and service questions and suggesting information about other products and services by using training materials and other tools
- Maintain a high knowledge of products, policies, procedures, and maintaining a practice of thorough documentation and proofreading
- Exceptional phone etiquette
- Strong attention to detail, and strong organizational skills
- Ability to research technical parts in service manuals, and think quickly to ensure quick responses to consumers on the phone
- Excellent communication skills
Job Summary
Full Time
Business Services
$42k-53k (estimate)
06/01/2024
07/31/2024
just9.co
ALBUQUERQUE, NM
25 - 50
2000
KULBIR PURI
<$5M
Business Services
Related Companies
The job skills required for Customer Services Representative include Products and Services, Communication Skills, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Services Representative positions, which can be used as a reference in future career path planning. As a Customer Services Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Services Representative. You can explore the career advancement for a Customer Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Services Representative job description and responsibilities
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/18/2022: Albany, GA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/01/2022: Columbus, MS
Customer Services Representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/23/2022: Huntsville, AL
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
03/28/2022: Springfield, OH
Responding to questions with positive language can greatly affect how the customer hears the response.
04/04/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Services Representative jobs
Have a clear escalation pathway.
04/07/2022: Fayetteville, AR
Listen, understand and take action.
03/18/2022: Anchorage, AK
Understand the customer’s expectations.
04/04/2022: Virginia Beach, VA
Listen attentively and actively.
04/18/2022: Birmingham, AL
Become a customer advocate and a brand ambassador.
03/13/2022: Pittsfield, MA
Step 3: View the best colleges and universities for Customer Services Representative.
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