Dental Office Front Desk Professional

Responsibilities :

• Maintain phones, greet and check in / out patients.
• Maintain a full schedule of patients daily.
• Assist patients with understanding and accepting their clinical diagnosis.
• Coordinate financial agreements for the patient's financial responsibility of dental treatment.
• Check and respond to voicemails and emails left for the office.
• Insurance eligibility verification.
• Submit electronic and manual claims.
• Enter insurance payments and explanation of benefits into patient charts.
• Appeal denied claims.
• Monitor the insurance aging report and follow-up on Account Receivables.
• Manage daily transactions including patient payments and insurance receipts.
• Miscellaneous administrative duties.

Required Experience :

• Bilingual preferred.
• A minimum of 2 years experience in dental office.
• Proficiency in Eaglesoft / Open Dental preferred.

Required Skills :

• Teamwork : Work to develop friendly and supporting team atmosphere.
• Adaptability : Adapts to change in direction to support changing priorities.
• Communication : Expresses ideas clearly and concisely.
• Self-Management : Ability to multi-task and exhibit good time management and organization skills to maximize productivity.
• Functions effectively under pressure.

Last updated : 2024-05-06