Find your WHY at Reid Health

The Patient Safety Observer (PSO) utilizes MedSitter remote patient safety audio and video monitoring technology, to remotely observe patient safety and functions at the direction of the Registered Nurse.

Let's Shine. Together.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

Overview of Responsibilities

• Provides one-on-one companionship/supervision with patients via the MedSitter technology.
• Proactively redirects patients via MedSitter technology.
• Notifies leadership and care team of any patients failing the MedSitter program.
• 4 or more Staff Assist Alarms within 30 minutes (unless there is a removable trigger that would remedy the patient’s responses)
• Excessive Verbal Redirections requiring the PSO to focus less on other monitored patients to continue to redirect.
• Excessive need to call staff to assist the patient in the patient room.
• Utilizes Staff Assist Alarm appropriately and proactively.
• Verbally redirects patient as needed.
• Checks in with patients either verbally or with audio once per hour.
• Communicates escalated patient behavior to the bedside care team in a timely manner.
• Provides privacy when requested by patient care team.
• Provides feedback to the RN regarding patient care and reports changes in patient status; ensures equipment malfunctions are reported to the appropriate department. 

Education/Experience

Education Required: High School Diploma

Schedule Details

What We Offer

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Stay Connected

Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

Other Information

EEO Statement: Reid Health is an Equal Opportunity Employer

No Search Firms:

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a vaild written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. 

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