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Position Description
At a Glance
Legrand has an exciting opportunity for a Regional F ield Service Coordinator to join the Wattstopper Team. In this role, you will support the Service department by maintaining / coordinating the Service Engineers daily schedules, scheduling service calls, and providing excellent customer service.
This role maintains the customer database with current information, including providing maintenance contract billing information, submitting service invoices and timecards.
Works with both external and internal customers to keep ensure clear communication regarding company schedules and service call.
Main Activities :
Organization : Individual Contributor Competency Model
Main Interface : Internal Field Service personnel, service operations / engineering, sales, and other departments. Externally : End Users, Construction Project Managers and Electrical Contractors, Sales Agencies, ASR’s and ASP’s.
Budget : No budgetary responsibility
Main Job Duties :
Extended warranties, equipment info, new customers, etc)
Qualifications
Education : High school diploma; Associates preferred
Experience : At least two years experience providing Customer Service, Dispatch or Logistics coordination or the equivalent combination of education and experience.
Skills / Knowledge / Abilities :
Ability to use internet and web based resources efficiently and effectively. Knowledge of common business and CRM tools.
Company Info
About Legrand
Representing more than 150 years of innovation, Legrand is the global specialist in electrical and digital building infrastructures.
Our purpose is improving lives by transforming the spaces where people live, work and meet with electrical and digital infrastructures and connected solutions that are simple, innovative and sustainable.
Every day, over 39,000 Legrand employees work hard to enhance the buildings of tomorrow. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA : LR) with revenue of €7 billion, and products sold in 180 countries.
For more information, visit
About Legrand North and Central America
Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions / sector : Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting.
We hold a leading position in every North American market we serve and focus on exceeding our customers’ needs within the commercial, residential, and industrial industries.
LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active / growing Employee Resource Group network.
LNCA is an employee-centered, growing company with tremendous opportunity. For more information, visit
About Legrand’s Building Control Systems Division
Legrand’s Building Control Systems (BCS) division includes the Wattstopper, Vantage, and Shading Systems product lines. BCS industry-leading energy-efficient lighting controls technology and services are designed to meet code, ensure ease of installation, and enable precision control of light in offices, classrooms, hospitals, homes, and more.
BCS teams’ partner with designers to offer solutions that meet today’s green initiatives, including LEED, WELL Building, Living Building Challenge, and more
Equal Opportunity Employer
Last updated : 2024-05-08
Full Time
$78k-100k (estimate)
05/22/2024
06/21/2024
legrandrealestate.com
SIOUX CITY, IA
50 - 100
Private
SHANNON HANSEN
$10M - $50M
The job skills required for Field service coordinator include Field Service, Customer Service, Coordination, Scheduling, Initiative, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service coordinator positions, which can be used as a reference in future career path planning. As a Field service coordinator, it can be promoted into senior positions as a Field Service Supervisor I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service coordinator. You can explore the career advancement for a Field service coordinator below and select your interested title to get hiring information.