12 Jobs in Renton, WA
Denkyem Coop is Hiring a Business Service Manager Near Renton, WA
About Denkyem: Denkyem provides essential support to underserved communities through innovative financial solutions. We are thrilled to expand our team with the support of private and public funding, and we are committed to upholding our mission of fostering economic growth and stability.
Position Summary: We are seeking an initiative-taking and detail-oriented Business Service Manager/Partner to join our dynamic team. This role is crucial in supporting our loan origination processes and ensuring efficient workflow management. The ideal candidate will have strong organizational skills, a customer-centric approach, and the ability to meet stringent performance goals.
Key Responsibilities:
Loan Origination Support: Facilitate the loan origination process, ensuring all documentation is correct and complete. Coordinate with clients and internal departments to streamline application processing.
Customer Service: Respond to customer inquiries within 24 hours, providing exceptional service and support to ensure client satisfaction.
Performance Monitoring: Track and report on departmental loan production, aiming to achieve the goal of $250K per quarter.
Application Readiness: Work towards increasing the Application Readiness Rate each quarter, striving to meet set targets (70%, 80%, 90%, 100%)
Workflow Optimization: Assess and improve current workflow models and efficiency standards, implementing best practices to enhance departmental performance.
Collaboration: Partner with team members and stakeholders to align organizational goals and deliver results.
Qualifications:
Education: Bachelor’s degree in business administration, Finance, or a related field preferred.
Experience: Minimum of 3 years of experience in a similar role, preferably within the financial services industry.
Professional Skills:
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office Suite and loan origination software.
• Ability to work independently and as part of a team.
Customer response time within 24 hours
Achieving departmental loan production goals
Increasing Application Readiness Rate each quarter.
Denkyem is an Equal Opportunity Employer:
We celebrate diversity and are committed to creating an inclusive environment for all employees
Job Summary
Part Time
$135k-176k (estimate)
06/02/2024
06/23/2024
The job skills required for Business Service Manager include Initiative, Customer Service, Collaboration, Problem Solving, Business Administration, etc. Having related job skills and expertise will give you an advantage when applying to be a Business Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Business Service Manager positions, which can be used as a reference in future career path planning. As a Business Service Manager, it can be promoted into senior positions as a Business Development Manager, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Service Manager. You can explore the career advancement for a Business Service Manager below and select your interested title to get hiring information.
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