9 Jobs in Reno, NV
Intelligent Technical Solutions is Hiring an IT Technician Near Reno, NV
- Provide onsite support to our clients within Reno and nearby remote locations.
- Assist with Windows/Mac operating system support within a business environment, mobile device support, desktop support problems, Internet troubleshooting, network support, printing issues, proactive maintenance tasks, and end user software installation.
- Diagnose, document, and resolve technical issues within the employee’s level of experience and knowledge.
- Assist in Office 365 Troubleshooting and with 3rd party application support.
- Provide a superior user experience during each interaction with the client, whether communicating with them by phone, chat over their workstation, email, or face-to-face.
- Instruct users with best practices for maintaining a secure PC environment.
- Escalate issues outside the technician’s level of knowledge and experience, including most server and networking issues, as appropriate and after completing as much troubleshooting as possible.
- Use internal and external knowledge bases and resources to research issues independently, including vetting of external sources to ensure accuracy of data.
- Report to Team Lead for support related work and maintain good documentation of tasks.
- Work with your team interactively to brainstorm, share ideas, and gain knowledge to help obtain resolution for more complicated client issues.
- Experience troubleshooting issues that arise with both Windows and Mac Operating Systems.
- Two (2) years of Helpdesk support or similar experience.
- Background in troubleshooting application issues, experience with automated PC deployments/imaging tools and user profile setups/migration.
- Familiarity with Network architecture and troubleshooting procedures.
- Experience supporting Office 365 & MS Office 2010-2016 versions, Adobe, Endpoint protection tools, Line of Business apps, mobile devices, and other standard business application support.
- If you have experience with Managed Service Providers (MSPs), that's a plus!
- A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices.
- >80% utilization
- >33% First Touch Close
- >94% Custome Satisfaction
- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Retirement Security
- Health & Wellness Program
- Salary Loan
Job Summary
Full Time
$52k-65k (estimate)
01/16/2024
06/08/2024
itsasap.com
Las Vegas, NV
100 - 200
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The job skills required for IT Technician include Troubleshooting, Customer Service, Networking, Operating System, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Technician job description and responsibilities
IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.
01/24/2022: Nashville, TN
These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.
01/21/2022: Honolulu, HI
Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.
12/27/2021: Wichita Falls, TX
Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
01/22/2022: Kansas City, MO
The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.
03/11/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Technician jobs
As computer technology changes, technicians must constantly update their professional development.
02/25/2022: Atlanta, GA
Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.
02/10/2022: Anaheim, CA
Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.
02/14/2022: Scranton, PA
Excellent Problem-Solving and analytical skills.
12/23/2021: Provo, UT
Get professional certifications like Cisco Certified Technician Certification and Training.
12/31/2021: Las Cruces, NM
Step 3: View the best colleges and universities for IT Technician.
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