About Us:

We are at the forefront of leveraging telehealth to offer patients with easy-to-access healthcare services at affordable, transparent prices—no insurance required. Having grown exponentially over the past three years, our platform hosted 500k telehealth visits for patients from 30 states. Our dynamic team includes tech experts from leading companies like Google and Uber, and healthcare professionals from renowned organizations like Oscar and United. Supported by top-tier venture capitalists and Fortune 500 collaborators, we are pioneering the future of US healthcare.

Role Summary:

As the Manager of Product Design, you will play a pivotal role in shaping the future of our products. This role requires a balance of leadership, hands-on design expertise, and a deep understanding of both consumer-facing and business-facing healthcare products. You will lead our product design team, fostering a culture of innovation, excellence, and collaboration. Your experience in the healthcare sector will ensure our products meet the high standards of usability, accessibility, and effectiveness required by our users.

Key Responsibilities:

- Lead and manage the product design team, overseeing all aspects of design work from concept through to implementation.

- Drive the design vision and strategy across our suite of products, ensuring a cohesive and user-centric experience.

- Collaborate closely with leadership, product management, engineering, operations, and marketing teams to define product requirements and ensure designs meet customer needs and business goals.

- Mentor and develop team members, fostering a collaborative and growth-oriented environment.

- Utilize your hands-on design skills to contribute to projects, demonstrating best practices and leading by example.

- Conduct user research and usability studies, translating insights into design decisions that enhance user satisfaction and engagement.

- Stay abreast of the latest trends and technologies in healthcare, marketplace and SaaS product design, incorporating these into our design practices to keep our products at the forefront of the industry.

Requirements:

- Minimum of 3 years experience in a leadership role managing product design teams.

- Extensive hands-on experience in designing both consumer-facing and business-facing healthcare products.

- A strong portfolio showcasing your expertise in product design, including examples of healthcare projects.

- Proficiency in design and prototyping tools (e.g., Figma, Adobe Creative Suite).

- Excellent communication and collaboration skills, with a proven ability to work cross-functionally and lead through influence.

- Deep understanding of user-centered design principles, UX/UI best practices, and the ability to translate user feedback and research into design decisions.

- Past experience working with China-based developer teams

- (Strong plus) Experiences with user research

- (Plus) Basic software engineering know-how

What We Offer:

- The opportunity to be part of a company that's making a real difference in the healthcare industry.

- A collaborative, supportive, and dynamic work environment where your contributions are valued and celebrated.

- Competitive salary and benefits package, including health, dental, and vision insurance.

- Continuous learning and development opportunities to help you grow your skills and career.

Note: This is an on-site position. The candidate will work in the our office in Redwood City, California. The Candidate should expect to work regularly with our China-based development teams in the evenings PST.