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Guest service agent
Eurest Redmond, WA
$31k-41k (estimate)
Full Time | Durable Manufacturing 3 Weeks Ago
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Eurest is Hiring a Guest service agent Near Redmond, WA

Eurest

  • We are hiring immediately for full time GUEST SERVICES AGENT positions.
  • Location : - 1 Microsoft Way, Redmond, WA 98052 Note : online applications accepted only.
  • Schedule : Full time schedule. Monday - Friday, hours may vary. More details upon interview.
  • Requirement : 2 years in a similar position and strong customer service experience recommended.
  • Internal Employee Referral Bonus Available
  • Pay Rate : $26.00 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1307314.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies.

Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions :

Application Deadline : applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve.

The Eurest Promise, connect with people, inspire through food, create solutions, and live our promise, is exemplified throughout our organization.

Job Summary

Summary : Checks guests in and / or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.

Essential Duties and Responsibilities :

  • Completes the registration / check-in process by inputting and retrieving information from a computer system confirming pertinent information.
  • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
  • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
  • Balances and drops receipts according to accounting specifications.
  • Provides guests with information about the facility, services, and amenities.
  • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
  • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to / from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
  • Fields and resolves guest complaints or escalate for resolution to appropriate department.
  • Assists guests in emergency situations.
  • Maintains adequate supplies and functional equipment at the Front Desk.
  • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
  • Perform other duties as assigned.

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates : Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

For positions in Washington State or to be performed Remotely, for paid time off benefits information.

About Compass Group : Achieving leadership in the foodservice industry

Last updated : 2024-05-03

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$31k-41k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

08/03/2024

WEBSITE

englanddesign.com

HEADQUARTERS

Houston, TX

SIZE

<25

INDUSTRY

Durable Manufacturing

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The job skills required for Guest service agent include Customer Service, Guest Service, Accounting, Futures, Leadership, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest service agent positions, which can be used as a reference in future career path planning. As a Guest service agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service agent. You can explore the career advancement for a Guest service agent below and select your interested title to get hiring information.

If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

03/06/2022: Colorado Springs, CO

When customers check out, part of a service agent’s job entails totaling their bills.

12/21/2021: Gainesville, FL

Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

03/08/2022: Lompoc, CA

When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

03/03/2022: Flagstaff, AZ

The agent tabulates the room rate and any telephone or room service charges added during the stay.

02/11/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

02/03/2022: Sioux Falls, SD

Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

01/16/2022: Concord, NH

Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

01/12/2022: Abilene, TX

Step 3: View the best colleges and universities for Guest Service Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College