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The Optical Assistant works as part of a team in assisting with such activities as office related functions, and performs a variety of clerical and patient services such as record keeping, answering phone calls to assist patients with optical needs such as ordering contacts, calling patient for order pick up , also assist with filling files , patient scheduling for contact fittings and assisting the Optician and or Optical Manager with special projects. Performs Prioritized work in a multi-tasking manner related to Optical services, vision insurance eligibility processing, preparation of charge TIC sheets, writing up job orders and coordination with other departments staff to ensure timely and accurate completion of patient care.

Primary Responsibilities:

• Reviewing the charts ahead of time to ensure appointments are scheduled correctly
• Taking phone messages for the Optical Department 
• Training on contact lens usage
• Assisting patients with choosing frames
• Entering orders in the system
• Monitoring supplies
• Performing general administrative functions
• Scheduling appointments for contact fitting 
• Answering phones
• Greeting patients and visitors
• Assisting Opticians with job write ups in an accurately and timely manner
• Assist Optical Manager with special assignments
• Frame pricing and Replenishing frames needed in the Frame Display as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• Intermediate level of proficiency with Microsoft Office Products (Outlook, Word, etc.)

Preferred Qualification:

• EPIC experience 

California Residents Only: The hourly range for this role is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.