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Etheridge Complete Dentistry
Raytown, MO | Full Time
$32k-40k (estimate)
4 Months Ago
Front Desk Receptionist
$32k-40k (estimate)
Full Time 4 Months Ago
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Etheridge Complete Dentistry is Hiring a Front Desk Receptionist Near Raytown, MO

Full Job Description

Etheridge Complete Dentistry is seeking a full-time front office receptionist. Great communication and computer skills is a must. Knowledge with Eagle Soft is a plus! The ability to align with our mission statement is imperative.

Mission Statement:

Serving the Lord through educating and empowering our community regarding their dental health.

Main Job Tasks, Duties and Responsibilities:

  • greet patients by name upon arrival
  • Set arrival indicators
  • Call on late patients when they are 5min over appt. time.
  • register new patients according to established office protocols
  • assist patients to complete all necessary forms and documentation
  • verify and update patient information-address,phone number, health history, insurance, DSP.
  • If no insurance breakdown-retrieve it ASAP.
  • Reply to patients through email.
  • Communicate pertinent patient information to the team-huddle or messenger
  • Check messages and get back to patients before the next business day.
  • Morning/afternoon chores
  • inform patients of dental office procedures and policy
  • enter all relevant patient information into data system
  • answer and manage incoming calls
  • schedule patient appointments
  • confirm upcoming appointments and recalls according to office protocol
  • check daily appointment schedule and keep it full-pull from quick fill
  • organize referrals to other specialists
  • check in lab work appropriately
  • collect and receive payments from patients at time of treatment-when needed.
  • inform patients of financial treatment plan options-Dental Savings Plan, Care Credit, cash pay discount 20%
  • prepare and mail billing statements
  • sort and distribute incoming and outgoing post
  • A willingness to help when needed with other tasks.

Teamwork

  • All front office team members need to look for projects to keep them busy during slow periods.
  • Proactively communicate with the back office so they know any changes in the patient’s financial status.
  • Participate in huddles by providing vital information for customer service and case acceptance.
  • Be prepared for Perfect Day meeting by reviewing the day’s patients with outstanding treatment needs and presenting to the team.
  • Fully utilize administrative time to prepare for the next day.
  • Embody the practice philosophy in all actions and decisions.
  • Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.
  • Assist the clinical team in cleaning the rest of the office (trash, floors, restrooms, instruments, etc.).

Benefits:

-401K -

401(k) matching

-Paid Holiday

-Employee discount

-Paid time off

-Retirement plan

Office Info:

10800 E 77th Terr.

Raytown, MO 64138

816-358-1122

Office Hours:

Monday- 7am-3pm

Tuesday- 7am-4pm

Wednesday- 7am-3pm

Thursday- 7am-3pm

Friday- CLOSED

Saturday- CLOSED

Sunday- CLOSED

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 32 – 37 per week

Benefits:

  • 401(k) matching
  • Employee discount
  • Retirement plan

Schedule:

  • 8 hour shift
  • Day shift

Ability to Relocate:

  • Raytown, MO 64138: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$32k-40k (estimate)

POST DATE

02/20/2024

EXPIRATION DATE

09/28/2024

WEBSITE

ericetheridgedentistry.com

HEADQUARTERS

Kansas City, MO

SIZE

<25

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