Description

Central State Bank has an immediate opening for a Teller/Operations Specialist at our Cedar Rapids location.

Our Operations Specialists are responsible for Bank-wide operational support of our front-line customer service staff, finance, and sales support staff. Operations processes transactions and maintains the integrity and efficiency of core processing and ancillary systems. Additionally, Operations oversees the production of deposit account documentation and provides staff support by understanding deposit account servicing requirements and digital banking systems. The Teller/Operations Specialist position will provide day-to-day customer service for our new and existing customers as well as performing duties in our Operations Department.

What We Offer

· Competitive pay structure and benefit package.

· Generous paid holiday schedule in addition to PTO.

· A team atmosphere committed to growth and innovation.

What You’ll Be Doing

· Act as the initial contact point for the Bank for both in-person customers and those who use other service channels.

· Work with core operating computer systems to process transactions and maintain records.

· Process account changes, debit card maintenance, ATM balancing, and online banking assistance.

· Perform core system report review and reconciliation of transactions.

· Process account maintenance and setup requests.

· Perform various operational duties related to regulatory compliance and documentation.

· Provide support to internal teammates and tellers on operating systems.

· Provide excellent service to new and existing customers of the Bank.

· Efficiently and accurately perform all front-line transactions per approved policies and procedures.

· Be proficient in opening and servicing a variety of deposit accounts including consumer checking and savings accounts, commercial checking and savings accounts, money market accounts, and CDs. 

Requirements

· Experience in banking, accounting, or bank operations is beneficial.

· Accuracy and attention to detail required.

· Excellent oral, written, and interpersonal communication skills.

· Ability to take direction and instruction and follow through independently.

Central State Bank is a family-owned, community bank with strong roots throughout Eastern Iowa. We are led by the entrepreneurial spirit and committed to continued growth and innovation in the years to come. If you possess kind optimism, curious intelligence, a strong work ethic and empathy towards others, we want to meet you!