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ARA
Randolph, VT | Full Time
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ARA
Randolph, VT | Full Time
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ARA
Randolph, VT | Full Time
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ARA
Randolph, VT | Full Time
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Applied Research Associates, Inc
Randolph, VT | Full Time
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Customized Service Concepts, LLC
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Service Coordinator
ARA Randolph, VT
$39k-50k (estimate)
Full Time | Business Services 1 Week Ago
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ARA is Hiring a Service Coordinator Near Randolph, VT

Join our Vertek product line team of sales, technicians and engineers developing diverse geotechnical site investigation equipment. The Service Coordinator is a valued member of the team tasked with work that is critical to the success of our product line. Tasks include scheduling and coordinating logistics of incoming Vertek product line repairs and calibration.Applied Research Associates, Inc. (ARA) is looking for a bright, motivated, and energetic individual that is detailed-oriented, customer focused and a team player to effectively coordinate the incoming and outgoing service repair and calibration of ARA and Vertek product line. In addition, the service coordinator will interface with our production team, technicians and customers.
  • What you’ll do as a Service Coordinator
    • Receive and organize service repair forms from Vertek customers
    • Receive the Vertek repair equipment and create repair sales order and data entry into our repair module
    • Manage repair schedule and priorities
    • Work with customer and technicians to communicate repairs needed, obtaining approvals
    • Update repair records and invoice to customer
    • Customer training, troubleshooting phone calls and emails
    • Managing repair priorities and due dates
    • Notifying customers when equipment is due for yearly calibration
    • Processing warranties and returns
    • Small parts orders
    • Provide shipping cost estimates
    • Generate shipping related paperwork
    • Coordinate shipment pickup and delivery
    • Assist in export control documentation
    • Coordinate with forwarders and customs for import/export
  • Service Coordinator Requirements
    • High school diploma plus advanced training
    • 4-5 years experience.
    • Electrical and mechanical background, preferred.
    • Customer service experience, preferred.
    • Knowledge of basic computer usage.
Company & Division InformationApplied Research Associates, Inc. is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences. The company, founded in Albuquerque, NM, in 1979, currently employs over 2,00 employee-owners and continues to grow. ARA offices throughout the United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement. The corporation also provides sophisticated technical products for environmental site characterization, pavement analysis, and robotics.
At ARA, employees are our greatest assets. The corporation realizes that employee ownership spawns greater creativity and initiative along with higher performance and customer satisfaction levels. ARA gives its employees the tools, training, and opportunities to take more active roles as owners. The culture is challenging; innovation and experimentation are the norm. Employees contributions not only add to the company’s success, but also their own through the Employee Stock Ownership Plan (ESOP). The motto, “Engineering and Science for Fun and Profit” sums up the ARA experience. For additional information and an opportunity to join this unique workplace, please apply at careers.ara.com.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$39k-50k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/18/2024

WEBSITE

ara.com

HEADQUARTERS

ORLANDO, FL

SIZE

1,000 - 3,000

FOUNDED

1995

CEO

MATTHEW KRAUS

REVENUE

<$5M

INDUSTRY

Business Services

Related Companies
About ARA

Applied Research Associates, Inc. (ARA) is the company that government and industry turn to for innovative technologies and solutions to problems that improve our safety, security, and way of life. ARA is an international research and engineering company recognized for providing technically excellent solutions to complex and challenging problems in the physical sciences. We provide in-depth and diversified research, engineering, and technical support services. Interested in a career at ARA? Visit www.ara.com to learn more about ARA or careers.ara.com to view current ARA job opportunities.

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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

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Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

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Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

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Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

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Step 3: View the best colleges and universities for Service Coordinator.

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