Purpose

The purpose of this role is to provide efficient and effective dispatch support for the field operations function. Specifically, this role dispatches equipment, materials, and craft personnel to the proper jobs and locations in accordance with the applicable provisions of the appropriate labor agreements and job schedules.

Focus & Scope

Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below :

Company / Entity

Actively supports field operation goals and objectives through completing technical / administrative dispatch tasks on time and accurately, providing ongoing support, and proactively resolving challenges and issues.

Participates in departmental meetings to stay abreast of department / business unit issues especially as they pertain to dispatch, construction practices and procedures, field operations, and other relevant topics.

Collaborates across departments and ensures a focus on consistency in technical practices and administrative procedures for dispatch.

Adheres to policies, procedures, and standards that protect the company’s interests.

Promotes and protects Teichert Construction values including diversity, teamwork, fair work environment, and respect of others.

Maintains a team spirit within the business unit and on project teams. Works and cooperates with other disciplines within business unit to ensure maximum and best use of resources.

Promotes and protects the community perception of Teichert.

Technical / Specialty Area

• Supplies field operations with necessary support required for successful completion of construction projects through timely communication and coordination with Foremen, Project Managers, Superintendents, and Field Operations Manager, and by effectively dispatching and scheduling various equipment, materials, and / or craft personnel to the proper job and location.
• Ensures maximum and efficient use of resources (people, materials and equipment) : coordinates construction resources by assessing capability, location, and availability of resources;
• tracks and eliminates rental equipment once usage is complete; efficiently locates, schedules, and moves equipment; ensures adherence to curfews laws;

• Contributes to the smooth operation of Teichert Construction through effective implementation of day-to-day activities such as obtaining required permits for equipment transport, ordering accurate quantities of materials, ordering trucking, updating material schedules, ordering and tracking rental equipment, updating timecards, preparing invoices for rented equipment and materials, contacting craft employees for job assignments, new locations, layoffs, etc.
• Assists with interpretation of safety programs in order to maintain a safe and healthy work environment, meet corporate standards and to aspire to achieve a zero injury culture;

documents all violations, notifies appropriate management, and recommends corrective actions.

Builds and maintains positive working relationships with internal, cross-functional departments and external contacts.

Communicates company and project policies, procedures, and standards. Gathers feedback and continuously makes improvements to work processes, practices, and equipment.

May plan, coordinate, and / or supervise activities of teamster truck drivers, including water truck drivers, low bed drivers, and / or flat rack drivers on assigned tasks;

managing compliance with the BIT program; assumes responsibility for productivity and accuracy and use of time; and communicates company standard operating procedures to staff.

Plays a key role in hiring craft personnel and complies with company hiring policies. Requests new hires from the Unions, completes onboarding documentation from craft employees, arranges drug screening, and completes E-verification process.

Manages apprenticeship program. Complies with collective bargaining agreements, EEO policies, and company programs such as the 16-Step Program in order to maintain Affirmative Action posture.

Completes internal administrative organization and documentation, including logs, files, records and reports pertaining to the Dispatch function, timecards and invoices.

Relationships, Qualifications and Requirements, & Competencies

Key Relationships

Reports to :

Resource Superintendent or General Superintendent

Direct reports :

May oversee water truck drivers, low bed drivers, flat rack drivers and / or 10-wheeler drivers

External customers :

Equipment rental companies, Heavy Equipment Haulers, Material Haulers, Aggregate Material Plants and Unions

Internal customers :

Foremen, Superintendents, Project Managers, Aggregates, Mobile Equipment, Field Operations Manager, General Superintendent, and Payroll Assistant

Role Qualifications & Requirements

Education :

High School diploma.

Experience & Industry Expertise :

• Minimum of five years’ experience in / knowledge of construction equipment, trucking, materials and their uses required or equivalent combination of technical training and related experience.
• Prior supervisory experience

Specific Job Requirements :

• Successful completion of a pre-employment drug, alcohol, and background investigation
• Valid Driver’s License
• Current on all company required safety training
• Ability to preserve confidential and proprietary information and successfully avoid conflicts-of-interest
• Thorough knowledge of construction equipment, trucking, materials, and their uses
• Knowledge of geographic area and ability to effectively communicate directions
• Knowledge of permitting and curfew laws
• Good working knowledge of computers
• Good working knowledge of collective bargaining agreements, personnel issues and EEO
• Knowledge of company’s Standard Operating Policies and Procedures
• Ability to work under limited supervision

Last updated : 2024-05-24