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Service Center Associate
Bird Rides Inc. Richmond, VA
$39k-49k (estimate)
Full Time 2 Days Ago
Save

Bird Rides Inc. is Hiring a Service Center Associate Near Richmond, VA

Our City Operations team is tasked with ensuring Birds are maintained and repaired quickly to a high standard. As a Service Center Associate, you’ll be responsible for the health and performance of vehicles in your city, and the management and implementation of a broad array of projects in a Bird service center. You will be a key member of the local city operations team dedicated to providing riders with industry leading service. This role directly impacts our relationships with local stakeholders and influencers as well as the millions of riders who rely on our service.
Operations
Responsibilities
  • Build and manage a team of technicians and warehouse staff
  • Become an expert in Bird vehicles and systems
  • Ensure vehicles are repaired safely and to a high standard at scale
  • Establish, track, and constantly improve repair facility metrics
  • Work with leadership to implement best practices throughout the facility
  • Drive a culture of safety, collaboration, and productivity
  • Communicate updates, timelines, and outcomes to the broader team
  • Maintain a continuous improvement mindset
  • Identify bottlenecks and propose/implement corrective actions
Requirements
  • Bachelor’s degree
  • 3 years operations experience in a manufacturing or warehouse environment
  • 2 years leading a team
Preferred Qualifications
  • Deep experience in helping companies identify improvements in process areas, and in assisting with implementing those improvements
  • Strong logical thinking, verbal, and quantitative reasoning, along with the ability to zoom out and see patterns
  • Problem solver DNA
  • Ability to drive a team towards goals and KPIs
  • Lean manufacturing experience or training
  • Experience with mechanical and/or electrical processes

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

07/30/2024

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The following is the career advancement route for Service Center Associate positions, which can be used as a reference in future career path planning. As a Service Center Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Center Associate. You can explore the career advancement for a Service Center Associate below and select your interested title to get hiring information.

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