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Billing Specialist

Location: Prince Frederick, Maryland

CALVERT CONTROLS OVERVIEW

Since 1986, Calvert Controls has been a leading provider of HVAC mechanical service, installation, and building automation controls serving the Washington DC Metropolitan area. Our customer focus sets us apart! At Calvert Controls, we are dedicated to delivering the highest quality of customer satisfaction in our industry, with a sense of warmth, individual pride, and company spirit. In June of 2021, Calvert Controls joined the Orion Group with the expectation of expanding, perfecting, and truly being the best first-in-class Mechanical “one-stop shop” in the DC region.

Calvert’s Purpose and Values: To consistently provide first class solutions for our customers and community. We achieve that by being people focused and creating unparalleled career growth opportunities for our team. We attract and develop the most passionate talent in our region by concentrating on growth and operational excellence.

POSITION OVERVIEW: The Service Biller will be a part of a fast-paced team and will need to collaborate with the other departments to achieve the overall objectives of the accounting department. They will need to be independently driven, detail-oriented, be able to multitask, have strong problem-solving skills, work comfortably under pressure, and deliver on tight deadlines.

ESSENTIAL DUTIES:

• Create and send all service invoices to customers according to the billing terms and prices outlined in the contractual agreements. Ensure that the invoices are accurate, timely, and comply with accounting standards and regulations (T&M & Quoted).
  • Submit invoices through customer portals when required.
• Prepare and distribute all Service Agreement invoices for contractual agreements, ensuring that invoices are sent on time and that payments are received according to the payment schedules outlined in the contracts.
  • Resolve billing discrepancies or disputes with customers, working with internal teams and external customers to resolve issues and ensure that payments are received on time.
• Service Customer related tasks:
  • Maintain all customer contact/billing information.
  • Including billing portals
  • New Customer set up assistance and credit review for terms.
  • Customer service hold management.
  • Customer Accounts Receivable Payment Collections-Service Only
• Recording customer credit card payments, as needed for collections/COD

Follows all guidelines, policies, and procedures established by Calvert Controls

COMPETENCIES/REQUIREMENTS

• At least 1 year of industry experience in T&M billing, preferably in the mechanical industry.
• Detail-oriented and able to recognize errors
• Ability to communicate professionally with other departments and positions inside and outside of Calvert Controls
• Independently driven
• Proficiency in Microsoft Office Word, Excel, and Outlook

Benefits

• Compensation is commensurate with experience.
• Employer paid Medical/Dental/Vision Insurance
• 401K with Employer Contributions
• PTO
• Paid Holidays
• Employer Paid Short-term Disability and Long-Term Disability 
• Employer Paid Life Insurance 
• Continuing Education
• And more!

Job Title: Service Biller

Calvert Controls is an Equal Opportunity/Affirmative Action Employer with a strong commitment to the achievement of excellence and diversity among its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.