SNBC Case Aid (Standard Needs Basic Care) - St. Paul

4-Day Work Week Option Available

$2,000 SIGNING BONUS

Location : St. Paul

Starting Pay : $20.46 Base hourly with potential increases depending on education and experience.

Mental Health Resources, Inc. is an Equal Employment Opportunity / Affirmative Action employer. We embrace diversity and inclusion and take a person-centered care approach to the population we serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

See what employees have to say about working at MHR!

www.mhresources.org / careers

The Case Aid is responsible for assisting care coordinators with administrative activities related to care coordination services.

Daily responsibilities include processing paperwork, faxing, data entry, internal and external customer telephonic customer interface, maintaining case files, updating information, interviewing clients, collecting relevant information, and additional opportunities as assigned.

This position is vital to providing essential support to the Care Coordination team.

A few of the benefits offered by MHR :

• Intensive two-week initial orientation program AND on-going in-house training program.
• iPhone, laptop computer, and Wi-Fi provided for all community-based staff.
• Health insurance (including family health coverage) with employee costs in the top 6% of most affordable health care options.

Competitive dental insurance.

• Automatic enrollment in retirement plan after 1 year with a 3% employer contribution.
• 9 paid holidays and 18 days accrued PTO during your first year.
• Annual merit-based salary increases.
• Schedule primarily Monday-Friday day hours.
• MHR is committed to working towards racial equity and combating racism.
• MHR is a tobacco free workplace promoting health & wellness for the individuals we serve and our employees.

Main Duties and Responsibilities :

• Work with the care coordination team and assist them in any administrative capacity that does not involve client contact.
• Assist with data entry and creating, printing, and maintaining mailing documents, case preparation and filing of relevant materials.
• Assist with providing vendor contact scheduling services and referrals.
• Assist case managers with obtaining forms and information from providers.
• Communicate with providers, staff members, other customer service representatives, health plans county, and state entities via secure email, phone, and websites.
• Retrieve, document, and distribute transition of care notifications.
• Additional responsibilities include, but are not limited to faxing, answering phones, emailing, using a copier and postage.

Minimum Education and Experience :

High school diploma or GED, and one year administrative / office support experience or combination of equivalent experience and training.

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Last updated : 2024-05-23