2 Jobs in Plant, FL
Builders FirstSource is Hiring a Field service supervisor Near Plant, FL
PURPOSE
Supervises field services personnel in addressing product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability of company products are resolved in the most efficient and cost-effective manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides work direction and supervision to Field Service Representatives. Leads and directs employees including assigning, monitoring and reviewing work progress and accuracy, providing guidance, addressing escalated issues and training less experienced team members.
May provide input on the performance of assigned employees to management.
Investigates / examines the condition of company building products on the customer’s site at all stages of construction based on concerns raised by the customer;
reports back to the management on findings.
- Recommends replacement or repair of defective components in a typical situation; assists field services personnel with resolving more complex issues.
- Negotiates and approves third party repair / adjustment; inspects completed work for quality adherence.
- Provided on-the-job training to field services team members.
- Plans and paces own work efficiently and oversees the work of the Field Service team in order to meet daily, weekly, project, or team related productivity goals.
- On occasion, may perform same work duties as a Field Service Representative.
- Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required;
may recommend changes to improve safety procedures.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Supervises assigned employees on site to ensure that customer complaints regarding quality and reliability of products are resolved.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
High school diploma or General Education Degree (GED) required and five (5) years installation or related experience, or equivalent combination of education and experience.
Requires knowledge gained through completion of Truss Technician Training Levels I and II certification.
COMPETENCIES
- Valid driver’s license
- Knowledge of company products, production processes and quality standards
- Strong attention to detail
- Ability to supervise and achieve work productivity through others
- Strong communications and interpersonal skills
- Knowledge of business mathematics
Last updated : 2024-05-07
Job Summary
Full Time
Retail
$62k-78k (estimate)
03/15/2023
06/21/2024
bldr.com
GREENSBORO, NC
15,000 - 50,000
1998
Public
BO HUDDART
$5B - $10B
Retail
Related Companies
About Builders FirstSource
Builders FirstSource is a supplier of structural building materials and services to homebuilders.
The job skills required for Field service supervisor include Field Service, Customer Service, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service supervisor positions, which can be used as a reference in future career path planning. As a Field service supervisor, it can be promoted into senior positions as a Field Service Supervisor III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service supervisor. You can explore the career advancement for a Field service supervisor below and select your interested title to get hiring information.
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