8 Jobs in Plainfield, NJ
Best Friends Pet Hotel is Hiring a Lead Customer Service Representative Near Plainfield, NJ
We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 40 locations in more than sixteen states and have been in business for nearly 30 years.
If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
We Offer
- Health, dental, vision, life insurance, STD/LTD, 401K with company matching
- Paid vacation
- Uniforms
- Pet supply and service discounts and more!
- Main lobby operations – check-ins, check-outs, guest visits and tours, answering general
- Opening and closing of the building, including end of night paperwork and alarming and locking the building.
- Maintaining cleanliness
- Scheduling
- Answering and handling calls in a professional manner
- Data entry
- High school or equivalent
- Customer Service: 2 year
- Main lobby operations – check-ins, check-outs, guest visits and tours, answering general
- Answering and handling calls in a professional manner
- Opening and closing of the building, including end of night paperwork and alarming and locking the building.
- Maintaining cleanliness
- Scheduling
- File maintenance
- Data entry
- Able to work evenings, weekends, and holidays
- 1 year customer service experience preferred
- Computer skills
- Timekeeping
- Excellent organizational skills
- Able to utilize multi-line phone
- Strong communication skills
- Able to lift 40 lbs.
- Able to stand for up to 8 hours a day
- Able to handle dogs on leashes
- Display professional manner at all times
Job Summary
Part Time
Consumer Services
$63k-80k (estimate)
06/02/2024
06/20/2024
bestfriendspetcare.com
CINNAMINSON, NJ
500 - 1,000
1992
PEGGY CAPERTINS
$200M - $500M
Consumer Services
Related Companies
About Best Friends Pet Hotel
Founded in 1990, Best Friends Pet Hotel has enjoyed leader of the pack status for almost 30 years. With 30 locations, including Walt Disney World, we provide customers with the absolute best pet care in a convenient and friendly atmosphere where safety, comfort, and fun are at the core of what we do. We offer boarding, Doggy Day Camp, grooming, and training services. Best Friends Pet Hotel is committed to growing and expanding it's best-in-class pet care services to locations nationwide - setting the standard in creating a home away from home and treating our pet guests like family. Learn more ...
at http://www.bestfriendspetcare.com/
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The job skills required for Lead Customer Service Representative include Customer Service, Communication Skills, Scheduling, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Customer Service Representative positions, which can be used as a reference in future career path planning. As a Lead Customer Service Representative, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Customer Service Representative. You can explore the career advancement for a Lead Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Lead Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Lead Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Lead Customer Service Representative job description and responsibilities
A lead customer service representative handles escalation and evaluates team member's performance.
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Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible to give them satisfaction.
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They also make provision for a change of mode of operation when the existing one isn’t yielding maximum results.
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Give detailed statistical feedback on performance of team members to the management for staff evaluation and reward purposes.
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Create better modes of operations to make customer service easier for both team members and customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Lead Customer Service Representative jobs
Develop a customer loyalty program.
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Build a customer survey strategy.
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Get creative with customer renewals and upsells.
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Reply as quickly as possible on social media.
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Monitor customer service through social media with a tool.
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Step 3: View the best colleges and universities for Lead Customer Service Representative.
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