About us

Lux Auto Sales of NJ is a premier automotive dealership committed to providing a unique and easy car-buying experience to customers in the New Jersey area. With a focus on offering high-quality vehicles and unparalleled customer service, we strive to exceed expectations and redefine the standards of excellence in the automotive industry..

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting
• Growth opportunities

Job Title: Car Dealership Secretary/Receptionist

Job Summary:We are seeking a dynamic and customer-oriented individual to join our team as a Car Dealership Secretary/Receptionist. The ideal candidate will be the first point of contact for customers and play a crucial role in creating a positive and welcoming atmosphere at our dealership. The Secretary/Receptionist will provide administrative support, handle inquiries, and ensure efficient communication between customers and various departments within the dealership.

Responsibilities:

MUST SPEAK ENGLISH AND SPANISH

Front Desk Operations:Greet and assist customers in a friendly and professional manner.
Answer and direct incoming calls to the appropriate department.
Manage the reception area, ensuring cleanliness and organization.

Customer Interaction:Provide information about the dealership's products and services.
Schedule appointments for customers with sales, service, and other departments.
Assist in resolving customer inquiries and concerns.

Administrative Support:Perform general administrative tasks, including data entry, filing, and document management.
Assist in preparing reports, presentations, and other documents as needed.
Coordinate and schedule meetings for dealership staff.

Communication Liaison:Act as a liaison between customers and various departments within the dealership.
Relay messages and information accurately and promptly.
Ensure effective communication within the dealership team.

Appointment Scheduling:Manage the appointment calendar for sales consultations, test drives, and service appointments.
Confirm appointments with customers and remind them as necessary.

Customer Follow-Up:Conduct follow-up calls to gather feedback and address any post-sales or service concerns.
Maintain a database of customer contacts for future communication.

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Proven experience as a receptionist, secretary, or in a similar role.
• Excellent communication and interpersonal skills.
• Proficient in using office software and equipment (e.g., Microsoft Office, multi-line phone systems).
• Strong organizational and multitasking abilities.
• Customer-focused with a positive attitude.

Benefits:

• Competitive salary
• Training and development opportunities
• Employee discounts on dealership products and services

If you are a highly organized and personable individual with a passion for providing excellent customer service, we invite you to apply for the Car Dealership Secretary/Receptionist position. Join our team and contribute to creating a positive experience for our valued customers.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person