Restaurant Server - The Cliffs Hotel & Spa

The Cliffs Hotel & Spa is the premier oceanfront hotel on the Central Coast. Come to work every day to beautiful ocean views of Pismo Beach! Be part of a team known for outstanding customer service that creates lasting, happy memories for all our wonderful guests.

The Cliffs Hotel & Spa is a locally owned business and proud supporter of our local Central Coast Community, providing donations and hosting community-focused programs throughout the year including free and philanthropic events. We love our employees - we host employee appreciation events, offer daily discounted lunches from our restaurant, and offer special hotel benefits.

Marisol at The Cliffs Hotel & Spa is continuously growing and expanding! We are seeking a gracious, thoughtful, and motivated part-time Server who can create a sense of luxury while engaging with guests in a fast-paced environment. We look forward to connecting with you!

Position Summary: The Restaurant and Bar Servers are responsible for seeing to every guest's experience in the Marisol Restaurant and Bar, going beyond satisfaction, and ensuring a complete fine dining experience.

Essential Functions of the job:

• Must be available 3 shift per week minimum
• Must be available to work weekends, nights, and holidays
• On site work required
• To be the person directly responsible for delivery of service to guests after seating
• To warmly welcome guests within 1-2 minutes after seating
• To take, place, deliver and serve food and beverage orders
• To ensure quality of ingredients, preparation, presentation, and correct temperature of food served to guests
• To ensure time standards are met
• To employ appropriate selling skills in suggestions of food and beverage
• To demonstrate an attitude of friendly hospitality in every aspect of service
• Communicates pleasantly and courteously with guests, management and co-workers
• Comply fully and consistently with all the hotel and restaurant conditions of employment and standards of uniform, grooming,

Qualifications

• Restaurant experience
• 2-3 years of restaurant experience in serving
• Customer service experience
• Energetic/Friendly/Positive/Reliable

Physical Requirements:

• Ability to stand continuously for the duration of the shift (eight hours)
• Ability to walk continuously for the duration of the shift (eight hours)
• Ability to lift trays and packages (40 pounds).
• Ability to work in stressful situations.

Education, Experience, Skills:

• High school diploma
• Must be Responsible Beverage Service certified
• Working knowledge of guest services in a luxury hotel setting.
• Excellent command of English language.
• Ability to work with people effectively.
• Ability to multitask and work in mentally demanding situations

This job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.