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Technical Support Engineer
Tokyo Electron Phoenix, AZ
$75k-93k (estimate)
Full Time | Semiconductor Just Posted
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Tokyo Electron is Hiring a Technical Support Engineer Near Phoenix, AZ

Let's search for your next career at TEL. Use the form below to search our current opportunities and then apply. Please consider joining our Talent Community so that we may continue to engage with you.

Job Description

Responsibilities
* Develops new processes/procedures, and reviews current methods applied in the fabrication of semiconductors.
* Compiles and analyzes test data to determine appropriate limits and variables for process, material, and hardware specifications.
* Works with design, sales and marketing groups, along with other functional areas, to recommend and prepare changes, and modifications, which will facilitate manufacturing.
* Provides support to our various internal and external customers on strategic continuous improvement projects.
* Utilizes experimental design and SPC techniques for tool and process optimization.
* Interacts directly with internal and external customers by creating and presenting reports on current projects and activities.
* Communicates verbally and in written form to explain process work and influence customer interactions.
* Self-manages multiple, complex, long-term projects by creating project tracking documentation, organizing meetings and performing project management tasks.
Typical Education and Experience
Bachelor's Degree; or Master's Degree without experience; or Associate's Degree with 4 years of related experience; or 8 years of experience in lieu of degree. High school diploma or equivalent required.
Physical Demands and Work Conditions
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places. Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds is required. May require bending/stooping/crawling/climbing. May require the use of Personal Protective Equipment. Duties also include application of proper industry safety procedures when working with dangerous elements or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc. Occasional travel to TEL factories, training facilities and customer locations may be required. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Diversity creates an innovative culture. TEL US is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

SubsidiaryTOKYO ELECTRON AMERICA, INC.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans

Job Summary

JOB TYPE

Full Time

INDUSTRY

Semiconductor

SALARY

$75k-93k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

07/24/2024

HEADQUARTERS

YIFENG, SHANGHAI

SIZE

500 - 1,000

FOUNDED

2003

CEO

ITO HIKARU

REVENUE

$50M - $200M

INDUSTRY

Semiconductor

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The job skills required for Technical Support Engineer include Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Technical Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer. You can explore the career advancement for a Technical Support Engineer below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Engineer job description and responsibilities

Responsible for providing technical support to clients in person and remotely.

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Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

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Technical support engineers need to rise above, and not respond with anger or frustration.

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Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.

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They ensure that all technical aspects are functioning optimally.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Engineer jobs

Taking ownership of customer issues reported and seeing problems through to resolution

04/11/2022: Chillicothe, OH

Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.

03/29/2022: Orange, CA

A Technical Support Engineer provides customer service for computer hardware and software.

03/30/2022: Grand Forks, ND

Technical support engineers require a variety of hard skills and soft skills.

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A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.

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Step 3: View the best colleges and universities for Technical Support Engineer.

Butler University
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