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Client account representative
BerkHR Pen Argyl, PA
$39k-48k (estimate)
Full Time 1 Month Ago
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BerkHR is Hiring a Client account representative Near Pen Argyl, PA

Job Type Full-time Description

BerkOne's mission is to provide clients with customized and efficient back-office services enabling them to not only focus on their core competencies but reduce costs as well.

BerkOne is currently seeking a Client Account Representative to work directly with our clients to continue our lauded service excellence!

WHAT YOU'LL DO :

As an integral part of the BerkOne Client Services team, the Client Account Representative will serve as the main point of contact for all internal and external issues relating to the clients and projects you manage.

The successful candidate enjoys building relationships and are multi-tasking champions that can lead the conversation and take initiative.

You are a self-starter who can work alone, or as part of a wider project team, and excel at handling high levels of responsibility.

Additionally, the Client Account Representative will :

  • Work closely and coordinate with our technical and production teams to ensure quality, research and follow-up on any service delays, and help to resolve client related problems.
  • Communicate with clients / sales staff / other internal teams by phone, email, or letter in a professional and courteous manner.
  • Keep track and document all activity, issues, open items, etc. in various internal systems.
  • Allow for a flexible schedule to attend extended client meetings, conventions, training, or dinners as required. Occasional travel to a client location is sometimes necessary.

LOCATION HOURS :

This position will be a hybrid / remote opportunity, once trained. However, you will meet with your team via MS Teams to stay connected, and be required to come into the office for tasks as needed.

  • Must live within a commutable distance to Bethlehem, PA office Training will be on-site everyday for 1 - 2 months before transitioning to hybrid / remote Employees are required to report on-site throughout the year due to client and team meetings
  • Day Shift, Monday - Friday

PAY BENEFITS :

  • Annual Salary : 46k - 53k, commensurate with experience
  • Medical, dental, vision insurance
  • Generous PTO Vacation, Sick, Personal, and Company Holidays!
  • 401(k) Profit Sharing
  • Basic Life Insurance
  • Tuition Reimbursement
  • Travel Assistance
  • Employee Assistance Program
  • Long Term Disability
  • Preparation of Wills
  • Optional pet insurance

Requirements

  • Bachelor's Degree or equivalent from four-year College or technical school; and
  • Minimum 2 - 4 years related experience and / or training; or
  • Equivalent combination of education and experience.
  • Excellent verbal and written communication skills
  • Ability to prioritize and plan work activities, plan for additional resources, set goals and objectives, and organize or schedule other people and their tasks
  • Working knowledge of Microsoft Office Suite
  • Last updated : 2024-06-11

Job Summary

JOB TYPE

Full Time

SALARY

$39k-48k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

09/10/2024

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The following is the career advancement route for Client account representative positions, which can be used as a reference in future career path planning. As a Client account representative, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client account representative. You can explore the career advancement for a Client account representative below and select your interested title to get hiring information.