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If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for increasing the number of active subscribers and product penetration in assigned complex large scale multi-dwelling properties / communities by selling and promoting Comcast products including video, high-speed Internet, voice and XFINITY Home.
Develop strong relationships with local and national property management that is conducive to the sale and retention of Comcast products and services.
Strategizes and plans ongoing sales support to assigned group of MDU properties. Utilizes expert knowledge of Comcast products and services as well as mastery of sales processes to consistently maximize sales.
Has in-depth experience, knowledge and skills in large complex MDU community sales. Usually determines own work priorities.
Acts as a resource for colleagues with less experience.
Job Description
Core Responsibilities
Demonstrates expert knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units.
Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the national and local property level by leveraging available programs (e.
g., community rewards for property staff, events, marketing collateral, channel resources and online / digital tools).
Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical or customer care issues.
Manages fast resolution of product and customer care issues across customer care, billing and technical support as a single point of contact who is helpful to the customer and property staff and also to internal teams.
For new build and win back properties ensures that Comcast services are available prior to occupancy dates.
May lead teams and initiatives. Fills in for Manager at company and offsite meetings. Serves as a guide and mentor for fellow team members.
Trains new Community Account Representatives.
Employees at all levels are expected to :
Disclaimer :
This information has been designed to indicate the general nature and level of work performed by employees in this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers site for more details.
Last updated : 2024-05-25
Full Time
Transportation
$63k-85k (estimate)
05/26/2024
05/27/2024
CHESAPEAKE, VA
15,000 - 50,000
2018
DONYELL GALLOP
$500M - $1B
Transportation
The job skills required for Community representative include Microsoft Office, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Community representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community representative positions, which can be used as a reference in future career path planning. As a Community representative, it can be promoted into senior positions as a Community Development Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community representative. You can explore the career advancement for a Community representative below and select your interested title to get hiring information.