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Desktop Support Technician
Business Integra Pasadena, CA
$60k-76k (estimate)
Contractor | IT Outsourcing & Consulting 3 Days Ago
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Business Integra is Hiring a Desktop Support Technician Near Pasadena, CA

Title-Desktop Support technician

Location - Pasadena, CA (Onsite)

Shift Timings - 8-5pm Local but w/ mandatory schedules on these listed days
6/21 - 1 PM- 10 PM
6/22 - 8 AM - 6 PM
6/28 - 1 PM- 10 PM
6/29 - 8 AM - 6 PM

Day to Day Job Duties:
End user support-Desktop Support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.

Basic Qualifications:
Prior experience in tech support, desktop support, or a similar role.
Proficient Experience with remote desktop applications and help desk software.
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication in Windows/Linux/Mac OS.

Nice to Have:
Certification in Microsoft, Linux, or Cisco is advantageous.

Job Type: Contract

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift

Experience:

  • Windows: 4 years (Required)
  • Desktop support: 4 years (Required)
  • TCP/IP: 3 years (Required)
  • DHCP: 3 years (Required)

License/Certification:

  • Certification in Microsoft (Required)
  • CompTIA Linux (Preferred)
  • Cisco (Preferred)

Work Location: On the road

Job Summary

JOB TYPE

Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$60k-76k (estimate)

POST DATE

06/08/2024

EXPIRATION DATE

10/04/2024

WEBSITE

businessintegra.com

HEADQUARTERS

BETHESDA, MD

SIZE

200 - 500

FOUNDED

2001

CEO

PRATREIBA RAMADOSS

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Desktop Support Technician include Desktop Support, Installation, Operating System, Problem Solving, Help Desk, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

01/30/2022: Omaha, NE

Gain experience with operating systems.

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Practice fixing common computer problems.

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Seek technical support positions.

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TAKE A RELEVANT TRAINING PROGRAM.

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Step 3: View the best colleges and universities for Desktop Support Technician.

Butler University
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