Overview

The Optician is responsible for assisting patients with ophthalmic eyeglass and contact lens prescriptions.

Optocian Apprentice salary range: $19.35-$22.74 DOE with ability to go higher for highly experienced candidates.

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Responsibilities

• Fills prescriptions for patients based on eye care consultation.
• Consults with patients to determine a patient’s current lens prescription.
• Recommends specific lenses, lens coatings, and frames for patients.
• Assists patients with frame selection.
• Measures a patient’s bridge and eye size, temple length, seg. height, pupillary distance, and optical centers of eyes according to Optometry Association guidelines.
• Prepares work orders and instructions for lenses and eyeglass production.
• Verifies finished lenses match to specifications.
• Adjusts eyeglasses by heating, bending, and shaping plastic or metal frames.
• Instructs clients in adapting to, wearing, and caring for eyeglasses.
• Sells contact lenses. Assists patient in insertion and removal of contact lens classes
• Repairs damaged frames, lens edges and coatings.
• Selects and orders frames for display and maintain proper inventory counts monthly
• Computes amount of sale and collects payment for services. Enter V-code on hardware purchases to bill to insurance and/or self-pay patients.
• Collect and post payments onto systems and balance cash till at end of day according to Cash Handling Protocols.
• Generate weekly reports including order status, inventory, pending invoices, and lenses sold.
• Review patient reports daily and calling to schedule patients overdue for an appointment to ensure a full schedule for the providers.
• Assists and provides instructions and training to co-workers in the department.
• Provide front desk support when needed, registering patient information using two (2) patient identifiers at check-in and schedule recall visits at departure.
• Verify patient insurance eligibility and routine/hardware benefits for every insured patient prior to being seen.
• Answer incoming phone calls regarding scheduling and general eye care information according to CBHA scheduling protocols.
• Input prescription into the blocker and edger systems, select correct lens blank through online protal; block, cut, and polish lenses.
• Assembly and mounting of lenses into frames.
• Other duties as assigned.
• Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.

Qualifications

Professional and Technical Knowledge:

• Possesses basic level of mathematical knowledge typically acquired through completion of a high school program.
• Ability to obtain knowledge of contact lens fitting and eyeglass ordering, adjustment, and repair.
• Ability to obtain knowledge of eye care appointment types and scheduling.

Technical Skills:

• Working knowledge of computer terminals, computer software, calculator and telephone.
• Ability to prepare basic correspondence and simple reports in Microsoft Word or Excel.
• Ability to work on projects in a group setting and individually.

Communication Skills:

• Ability to effectively present information and respond to questions from clients and the general public.
• Proficiency in speaking, reading, and translating both English and Spanish.
• Ability to resolve and document clinical issues, complaints, and unexpected incidents.
• Ability to communicate clearly with vendors, manufactures, and insurance companies.

Benefits:

Please click here for an overview of our General Description of Benefits