1 Job in Orange, CT
Veterans Sourcing Group is Hiring a Customer Care Specialist Near Orange, CT
Pay Rate: $22
Location: Orange, CT 06477Summary
- The CCS will be responsible for providing excellent customer service and building customer loyalty through the courteous, efficient handling of customer interactions (email and phone)
- They will answer all incoming phone calls and log all requests accurately in our log. Incumbents in this role will need to be able to seamlessly put themselves in the customers' shoes, advocate for the customers when necessary, and ensure customer needs are met by the business
- The Customer Care Specialist is a customer focused, patient, empathetic, and passionate communicative customer advocate and can use technology effectively to convey information and instructions clearly to a customer
- The incumbent will be the direct liaison between customers and the delight team and responsible for providing information related to customer quotes, orders, and inquiries
- The incumbent should have a friendly disposition, a willingness to learn, a strong work ethic, and a sincere desire to help people
Job Summary
Full Time
Business Services
$46k-58k (estimate)
06/01/2024
06/23/2024
theclgrp.com
NEW YORK, NY
<25
2006
<$5M
Business Services
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About Veterans Sourcing Group
Welcome to the Veterans Souring Group company profile. Veterans Sourcing Group (VSG) is a Service Disabled Veteran Owned Small Business SDVOSB. Veterans Sourcing Group was formed to honor our Heroes by enabling Veterans to find employment and assisting companies, large and small, to gain access to Veterans. Today, the US Military Veteran returning from active duty abroad is increasingly being shut out of IT Jobs due to off shoring, lack of experience, lack of training or a combination of both. The Veterans Sourcing Group solution combines the talents of the C&L Group professionals who current ...
ly compete with the Indian Outsourcers with the veteran experiences of its JV partner to provide the necessary training, coaching, guidance and placement services to our Veterans to locate and succeed in these high tech jobs. Veterans Sourcing Group, a SDVOB designated firm, is in position to receive preferential treatment by Industry and Government in the award of contracts that may otherwise have gone offshore. Companies with active Diversity Programs are able to include VSG spend and or staff augmentation headcount in fulfillment of their diversity and minority goals as a result of our 51% ownership by a Service Disabled Veteran. The Veterans Sourcing Groups motto, Keeping American Jobs for American Vets, is designed to not only be a catchy phrase but to honor the service of our nations best, the Veterans. We focus on developing needed partnerships by reaching out to the Public and Private Sectors and the US Government through agencies such as the Veterans Administration to get them to share in its Vision and Goals.
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The job skills required for Customer Care Specialist include Customer Service, Customer Care, Customer Interaction, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
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Assist directly or route customers to the appropriate personnel for assistance.
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Ensure to provide excellent customer service through phone, e-mail, chat, etc.
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They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.
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