4 Jobs in Opelika, AL
Advanced Heating and Air Pros, LLC is Hiring a Service Dispatcher Near Opelika, AL
Service Dispatcher
Advanced Heating & Air is under new ownership and looking to expand our team! We treat every employee with respect and believe in empowering our staff to grow into their best self. Our team of professionals is focused on providing top-notch quality service and we pride ourselves in our honest and ethical workmanship that we deliver. If you are ready to take the next step in your career and thrive with a company who will help you succeed, apply today for more information!
Why Choose Advanced Heating & Air?
- Highly competitive pay
- Positive and supportive working environment
- Growth and advancement opportunity
- Medical Insurance, 100% covered for the employee!
- Dental and Vision coverage
- Retirement plan with match up to 4%
- Paid Vacation
- Paid Holidays
- Supplemental Insurance
Pay: Depending On Experience
Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Maintain clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Assist technicians with quoting repairs as needed. Ordering parts and receiving PO's. Staging parts as needed to technicians.
Qualifications:
- 2 years customer service/administrative experience
- Prior dispatching experience preferred.
- Project management, scheduling or dispatch experience preferred
- Geographical knowledge of service area or map reading skills
- Knowledge of industry is recommended but not required
- Management or supervisory experience preferred
- Advanced customer service skills
- Ability to multi task
- Average typing speed of at least 40 wpm
- Proficient in Word and Excel
- Good follow through and attention to detail are a MUST!
- Work in a fast paced environment while maintaining an upbeat and pleasant attitude
- Reliability to work the hours and days required
Job Summary
Full Time
$36k-47k (estimate)
03/25/2024
07/20/2024
The job skills required for Service Dispatcher include Customer Service, Billing, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Dispatcher positions, which can be used as a reference in future career path planning. As a Service Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Dispatcher. You can explore the career advancement for a Service Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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