Description

Job Summary:

Oneida Health is seeking a Medical Office Assistant. This role, is a dynamic blend of clinical and administrative responsibilities. The ideal candidate will thrive in a customer-centric environment, showcasing both independence and teamwork. While medical experience is a plus, a customer service attitude is essential.

Key Responsibilities:

• • Engage with patients in person and over the telephone with a customer service-oriented approach.
  • Collect and record patient data with keen attention to detail.
  • Address the needs of patients, visitors, co-workers, and the practice in a positive and timely manner.
  • Demonstrate strong computer skills for efficient administrative tasks.
  • Maintain a safe and hygienic environment for patients, adhering to infection prevention techniques.
  • Assist providers with procedures and examinations.
  • Perform treatments and procedures as directed.
  • Reassure patients about wait times, giving priority to acutely ill patients.
  • Maintain accurate medical records.
  • Check equipment and stock supplies as needed.
  • Place supply and pharmacy orders as required.
  • Facilitate and execute physician orders as directed.
  • Coordinate and schedule referrals and surgeries.

Qualifications

Qualifications:

Education:

• High School Diploma or equivalent (Required)

Certifications:

• Certified Medical Assistant (Preferred)

Experience:

• • Medical Office: 1 year (Preferred)
  • Computer Skills: 1 year (Required)

Required Skills and Abilities:

• Exceptional customer service attitude.
• Strong observational and communication skills.
• Ability to work both independently and collaboratively in a team.
• Detail-oriented and organized.

Physical Requirements:

• Ability to stand, sit, or move for extended periods.
• Manual dexterity for computer and administrative tasks.
• Ability to lift, push, or pull light to moderate loads.