JOB
Our ideal candidate is an innovative leader with management experience within complex business environments. They are a certified change management practitioner with a proven and demonstrated track record of facilitating diverse work groups and implementing high-stakes priorities. This individual excels in designing and deploying organizational change in complex organizations, with a deep understanding of management principles, including budgeting, strategic planning, and human resource management.They are a champion of diversity, equity, and inclusion, adept at consensus building and fostering a culture of continuous improvement. With exceptional communication skills, they effectively articulate messages to various audiences and influence others towards a common vision/goal. Flexible and adaptable, they thrive in ambiguous situations, leveraging their acute Prosci experience to navigate organizational challenges and drive successful outcomes.This individual will be responsible for leading organizational change management practices, ensuring successful execution of high-priority and high-risk projects. They will guide the “people side of change,” align resources, and manage a team of up to 8 FTEs. This candidate must be a high producer, flexible, independent, and capable of absorbing new information quickly.At ESD, thrive in a truly dynamic setting where your advanced skills in continuous process improvement, human-centered design, and customer experience insights are valued. This role offers the chance to lead and influence significant change at ESD! Apply today - It begins with you!
EXAMPLE OF DUTIES
The Organizational Change Manager is crucial in steering the agency through critical and high stakes change initiatives, aligning them with strategic objectives and federal mandates and activating a team of Change Managers. The incumbent will be entrusted with the decision-making authority, supervision, and governance of change management practices, significantly affecting policies and operations that touch the lives of over 300,000 customers and 200,000 businesses across Washington state. The position requires exceptional proficiency in project management, change management, and strategic operational planning. Additionally, the role involves leading and nurturing a team with a strong commitment to diversity, equity, and inclusion. Some of your duties may include: Strategic Direction: Providing strategic direction and operational clarity for Organizational Change Management in the agency.Standard Practices: Developing standard practices and expectations agency-wide for change management.Execution Oversight: Overseeing the execution of organizational change implementation and deployment standards, governance processes, and performance metrics.Coaching Leaders: Teaching and/or coaching agency leaders at all levels the skills of effective sponsorship for change management.Developing Practitioners: Coaching, mentoring, and developing OCM practitioners in the application of OCM tools to support projects.Consulting ELT: Consulting with Executive Leadership Team members and sustaining sponsors to cascade the adoption of effective change management practices.Change Management Training: Assessing the need for Change Management training(s) and developing or obtaining training to meet any defined needs.Enterprise Capabilities: Building enterprise capabilities to institutionalize change management as a core competency.Risk Management: Managing risks and coaching leaders to resolve issues that affect change adoption and implementation.Change Impact Consultation: Providing consultation on the design of strategies and critical actions needed to address staff readiness throughout the development and implementation process.Deployment Collaboration: Collaborating with DES OCM Community of Practice and other state agency OCM leaders to identify opportunities for sharing best practices. To request a detailed position description, click here.
SUPPLEMENTAL INFORMATION
Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.Opportunity for AllWe strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact thomas.digiorgio@esd.wa.gov or the Talent Acquisition Team.If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.Candidates who are offered a job with ESD must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.**This Organization Participates in E-Verify**