Description

WHO WE ARE:

Imperial began as a one-man coffee company serving Tulsa. Our tremendous growth in traditional vending, micro markets, catering, corporate dining, and coffee services is made possible by our commitment to unmatched service, customer relationships, and cutting-edge technology. For us, everything comes down to making sure our customers are receiving World Class Service. We focus on understanding and fulfilling their needs.

Benefits include: Health, Dental, Life, AFLAC, 401k, Vacation, & Holidays. Please visit www.imperialco.com for more information.

WHAT YOU WILL DO:

The Branch Operations Manager will be responsible for the financial and operational success of the entire branch and its employees by setting and enforcing policies, managing operations, creating and maintaining budgets, and coordinating with other management in the company to evaluate performance and identify efficiencies in an effort to improve operations and ensure World Class Service.

• Maintains inventory and oversees warehouse function
• Manages employees to ensure efficient usage of time
• Manages all financial aspects of branch and proactively institutes changes to ensure financial sustainability
• Interviews applicants for employment and hire employees based on core values
• Evaluates employees on a regular basis according to prescribed guidelines
• Provides orientation and job specific training to employees
• Plans, conducts, and oversees continuous employee training, competencies and reviews
• Prepares work schedules, vacation schedules, etc., maintains records of attendance
• Maintains facility specific staffing patterns to include: appropriate levels, replacement procedures, and assignments appropriate to qualifications
• Attends department head, safety, quality assurance, and other facility or corporate meetings as directed
• Makes frequent inspections of all work, storage, and servicing areas
• Plans and/or conducts and retains records of monthly staff meetings, employee training and/or in services
• Keeps administration and Operations Manager informed of department activities, needs, and problems
• Reviews department operational performance and institutes changes in techniques or procedures to improve services, simplify work flow, assure compliance with regulatory requirements, and promote more efficient operation
• Other duties as assigned.

WHAT WE LOOK FOR:

• Minimum 3 years’ experience in operations management
• Demonstrated ability to teach others 
• Demonstrated ability to relate well to individuals and groups with widely varying backgrounds, perspectives, education, and skills is required
• Excellent work record, communication, cooperation, and organizational skills required
• Proficiency in MS Office products
• Experience with P&L accountability
• Current Valid Driver's License and safe driving history