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City of Cleveland Heights
Ohio, OH | Temporary
$42k-52k (estimate)
2 Days Ago
Accounting Clerk (Temporary Position)
$42k-52k (estimate)
Temporary | Public Administration 2 Days Ago
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City of Cleveland Heights is Hiring an Accounting Clerk (Temporary Position) Near Ohio, OH

Summary: City of Cleveland Heights Utility Department is looking for an Account/Billing Clerk that is available Monday – Friday from 8:30am to 5pm. Responsibilities include, but not limited to, utility billing, customer service, accounts receivables, accounts payable, and following city ordinances, policies, and departmental regulations.Essential Duties and Responsibilities:
  • Assist with preparing utility bills for local sewer maintenance and landfill on a quarterly bases, which includes reviewing meter reads, modifying meter reads, updating account information, and ensuring billing is processed accurately and expeditiously
  • Provides exceptional customer service to all internal and external customers via phone, email, fax, etc., which also includes all correspondences and notices
  • Collects and apply payments via credit/card, bank account, check / e-check, or money order to residents’ accounts
  • Review Homestead and Affordability applications for qualified applicants, and setup discounted rate within account
  • Update account information which includes contact information, services, payments, units, notes, etc.
  • Assist with preparing certification reports to the County Administration Office which includes reviewing the following for accuracy: owner information, outstanding balance, service address, services, etc.
  • Provide reporting on accounts receivables and other requested information
  • Assist with major projects regarding billing, collections, and customer service
Required Skills and Experience for a Minimum of 3 Years:
  • Ability to work independently, prioritize and manage tasks to meet deadlines and expectations with minimal supervision
  • Display a positive attitude and professional demeanor with superiors, co-workers, and with all customers, and establish/maintain healthy professional relationships internally and externally
  • Strong computer skills including, but not limited to Microsoft Suites Excel and Word
  • Accounts Receivables: Billing and Applying/Posting Payments
  • Ability to perform mathematical computations
  • Understand and work effectively with the utility billing software systems
  • Standard customer service practices and procedures
  • Evaluate customer problems/concerns and exercise independent judgement to resolve issue
  • Identify, analyze and troubleshoot issues to management accordingly
  • Professional communication orally and written
  • Critical Thinking and Problem Solver
  • Time Management Principles and Productivity
  • Excellent organization skills
Qualifications:
  • High School Diploma or GED, or an equivalent combination of education and experience adequate to effectively perform the essential responsibilities of the job
  • Basic Principles of Bookkeeping

Job Summary

JOB TYPE

Temporary

INDUSTRY

Public Administration

SALARY

$42k-52k (estimate)

POST DATE

06/05/2024

EXPIRATION DATE

08/04/2024

WEBSITE

clevelandheights.com

HEADQUARTERS

CLEVELAND HEIGHTS, OH

SIZE

200 - 500

TYPE

Private

CEO

KEN MOLACK

REVENUE

$10M - $50M

INDUSTRY

Public Administration

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