2 Jobs in Ocean, MD
Comfort Inn Gold Coast is Hiring a Hotel Front Desk Clerk Near Ocean, MD
Job Title: Front Desk Agent
Department: Front Desk
Reports To: Front Desk Manager (if applicable) or General Manager
FLSA Status: Non-Exempt Job Description Date: February 1, 2022
SUMMARY
Accommodates guests of hotel by performing sales and customer service functions related to guest registration, departures and revenue collection, in a manner that will ensure our guests receive a secure place to stay with friendly, attentive service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned.
- Recognizes and greets the guest upon entry into the lobby or on the telephone. Responds appropriately to information requests and complaints.
- Uses suggestive selling techniques to sell rooms, make advance reservations and solicit franchise programs and memberships.
- Operates the front desk equipment such as switchboard (PBX), Property Management System (PMS), fire panel, Central Reservation System, copier, calculator, fax and printers.
- Check in guests and give courtesy call backs in a timely manner.
- Collects revenue from room rentals.
- Provides security for guests and the property by controlling room keys, verifying cash banks, making safe drops, preparing cash reports, following credit card guidelines and reporting suspicious activity by guests or others.
- Completes paperwork necessary for Front Desk operations (editing check-ins, credit card vouchers, cashier reports, room reports, etc.).
- Logs all reservation requests on the appropriate forms (stroke sheets, signature tracking, etc.).
- Maintains consistent communication with the housekeeping and engineering departments to advise of any room changes and/or conditions.
- Overnight shift shall perform tasks specific to the Night audit. These tasks must be done with little to no supervision. These tasks include: Verify all account postings and guest billing for the day, make adjustments as needed in order to balance daily transactions, run the actual night audit process on the property management system and prepare night audit packet, balance and transmit credit cards, print and organize reports.
- Performs all other duties as assigned by management.
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
Accommodations
$36k-48k (estimate)
04/23/2023
09/18/2024
comfortgoldcoast.com
OCEAN CITY, MD
25 - 50
1985
STEPHANIE MCHENRY
<$5M
Accommodations
Related Companies
About Comfort Inn Gold Coast
The Comfort Inn Gold Coast is a 200 Room Hotel located at 112th Street Bayside, Ocean City, Maryland, United States. Our guest rooms have two double beds, microwave, refrigerator, iron/ironing board, coffee maker and a 49 HDTV. King Beds and Accessible Rooms available also. Ample Free Parking (Trucks and Buses welcome) Free Wi-Fi throughout the building. 24-hour Guest Laundry 24-hour Free Coffee/Tea in lobby in the Convenience Store Dennys restaurant on property Indoor Heated Pool and Hot Tub Fitness Room We offer welcoming accommodations in a convenient location along the Coastal Highw ...
ay. We're just 2 blocks from Ocean City's free beach and a short drive from the iconic Ocean City Boardwalk and Delaware's scenic Bethany Beach. Golfers can play a few rounds at several beautiful courses nearby, including the Links at Lighthouse Sound, Eagles Landing and many more.
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The job skills required for Hotel Front Desk Clerk include Customer Service, Housekeeping, Credit Card, Billing, Property Management Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
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They are ready to greet with a smile and offer necessary assistance to hotel guests.
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To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
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