The Service Manager/Service Advisor will exercise direct supervision of mechanic personnel and the logistics of the shop. He/She will be responsible for helping customers and our mechanics, by providing product, and service information while resolving technical issues. Key duties and responsibilities include personifying the company culture, leading by example, and holding others to a high ethical standard. Achieving all shop goals and profit contribution objectives, developing your team, promoting a positive customer experience, loss prevention and safety, operational excellence, and team professionalism, providing mentorship regarding best practices and industry knowledge, and encouraging and bringing up our future leaders.