13 Jobs in ONALASKA, WI
Ashley Furniture Industries is Hiring a Retail Customer Service Representative Near Onalaska, WI
Purpose At AshleyThe Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth.
What You’ll Do
- Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence.
- Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully.
- Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed.
- Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements.
- Assist with store opening and closing procedures, including cash balancing and daily checklists.
- Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports.
- Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts.
- Complete any additional tasks as assigned by management
- Legally authorized to work in the US.
- At least 18 years old
- High school diploma or equivalent
- Knowledgeable Microsoft Office Suite and system transactions
- 1 year of customer service, office, and/or administrative experience, preferred
- Ability to work flexible hours, including weekends and holidays
- Maintain reliable attendance
- Thrive in a team environment
- Extended health, dental benefits, and vision insurance
- Employee Discount from 10% - 30%
- Life/Disability Insurance
- Flex Spending Account
- 401K
- Paid Time Off & Holidays
- Paid Birthday
- Weekly Pay
Job Summary
Full Time
Retail
$26k-31k (estimate)
05/27/2024
06/15/2024
ashleyfurniture.com
ARCADIA, WI
15,000 - 50,000
2003
Private
TODD WANEK
$3B - $5B
Retail
Related Companies
About Ashley Furniture Industries
Ashley manufactures and distributes home and office furniture products.
The job skills required for Retail Customer Service Representative include Customer Service, Cash Handling, Loss Prevention, Sales Process, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Customer Service Representative positions, which can be used as a reference in future career path planning. As a Retail Customer Service Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Representative. You can explore the career advancement for a Retail Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Representative job description and responsibilities
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/14/2022: Moline, IL
They help customers compare products and services and advise clients about which options meet their needs.
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They might also discuss how to use available services or demonstrate the right way to operate a product.
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They listen to or read about customer problems and suggest solutions.
04/18/2022: Bergenfield, NJ
Built rapport with customers by asking probing questions and utilizing effective listening skills.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Representative jobs
The best CSRs are genuinely excited to help customers.
03/04/2022: Tulsa, OK
Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.
02/27/2022: New Haven, CT
Customer service representatives who resolve client complaints need strong problem-solving skills.
03/22/2022: Gastonia, NC
They generally need to know how to create and update tickets and how to search for customer records.
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Having a previous customer service experience would be an advantage.
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Step 3: View the best colleges and universities for Retail Customer Service Representative.
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