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Job Title: Desktop Support/Network Support
Location: North Salt Lake, UT 84054 (Day 1 Onsite)
Job Description:
Provide PCN/OT networking site services to customer. Act as liaison between the Operations team, IT product lines to identify opportunities, deliver consulting services and ensure successful design, engineering and deployment of OT and industrial networking infrastructure. Deploy, implement, and support a variety of PCN/OT network solutions. Must be able to provide design, configuration, deployment and operational maintenance of network and transport technologies to ensure continuous availability of secured and reliable network services to the facility.
· Responsibilities: Below are the key responsibilities of the position
Support and troubleshoot LAN/WAN infrastructure for Process Control Networks.
Ability to work independently and in a team oriented environment. Can effectively lead infrastructure improvement projects. Effectively engages team for alignment and communications.
Working knowledge of RF infrastructure and standards.
Responsible for the timely completion of all Information Protection Evergreen Processes for network and wireless technologies.
Responsible for ensuring all infrastructure cabling installations follow Chevron recommendations (labeling, documentation, etc)
Install, configure, and maintain network operating systems and application software, as appropriate (example, Solar Winds NPM, NCM, Syslog)
Knowledge to support, troubleshoot, upgrade, and maintain all routers and core switches. Proactively review logs and performance data to anticipate and respond to system issues.
Create or update high-level and detailed network diagrams for all sections of the network infrastructure including fiber diagrams and fiber end maps, network interface topology drawings, and wireless RF maps were appropriate.
Monitor network capacity to ensure users receive adequate application and service response times.
Responsible for all operational, maintenance, and security management of Cisco and Palo Alto firewalls
Provide support and manage Internet Protocol (IP) addresses for all control systems. Maintain IP compliance of all equipment by adhering/implementing company’s Information Risk Standards.
Maintaining up-to-date inventory as per company’s standards.
Monitor reliability and health of equipment in the form of daily checks. Identify problems and implement corrective actions. Report all issues to management.
Support and integrate information technology standards into the PCN environment.
Supervise and control all vendor’s activities related to systems/subsystems during their visit to the facility
· Key Skills/ Certifications/ Criteria
· 5 years of experience in Enterprise Network management (Cisco and Palo Alto)
· Experience on support, administration and troubleshooting of hardware, operating systems, and software for Servers and Workstations
· Associate or higher graduation
· CCNA or greater required
· PCNSA or equivalent experience
· Solarwinds and Splunk experience is desired
Job Type: Contract
Pay: $20.96 - $22.45 per hour
Expected hours: 8 per week
Schedule:
Experience:
Ability to Relocate:
Work Location: On the road
Contractor
$51k-63k (estimate)
05/02/2024
08/28/2024
The job skills required for Desktop Support include Troubleshooting, Operating System, Networking, Desktop Support, Installation, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
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With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
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They often deal with clients who are having trouble with their systems, which can frustrate customers.
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Responsibility includes installing and maintaining hardware and computer peripherals.
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Installing and upgrading operating systems and computer software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
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Resolve hardware and network connectivity issues timely and accurately.
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Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
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Monitor day to day computer performance.
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Understand the customer’s grasp of technology.
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Step 3: View the best colleges and universities for Desktop Support.