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CITY OF NORTH MYRTLE BEACH
North Myrtle Beach, SC | Full Time
$43k-55k (estimate)
2 Weeks Ago
CITY OF NORTH MYRTLE BEACH
North Myrtle Beach, SC | Full Time
$36k-46k (estimate)
2 Weeks Ago
The Home Depot
North Myrtle Beach, SC | Full Time
$26k-33k (estimate)
3 Months Ago
The Home Depot
North Myrtle Beach, SC | Full Time
$26k-33k (estimate)
3 Months Ago
Coca-Cola Consolidated
North Myrtle Beach, SC | Full Time
$59k-79k (estimate)
6 Days Ago
Coca-Cola Consolidated
North Myrtle Beach, SC | Full Time
$59k-79k (estimate)
6 Days Ago
Refuel Market
North Myrtle Beach, SC | Full Time
$23k-28k (estimate)
3 Weeks Ago
House of Blues Myrtle Beach
North Myrtle Beach, SC | Part Time
$17k-22k (estimate)
2 Months Ago
FedEx Ground
North Myrtle Beach, SC | Full Time
$25k-30k (estimate)
2 Months Ago
Customer Service Supervisor
CITY OF NORTH MYRTLE BEACH North Myrtle Beach, SC
$43k-55k (estimate)
Full Time 2 Weeks Ago
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CITY OF NORTH MYRTLE BEACH is Hiring a Customer Service Supervisor Near North Myrtle Beach, SC

General Statement of Job

Under general supervision, performs responsible customer service, supervisory, and clerical work for the Parks and Recreation Department Aquatic & Fitness Center. Work involves handling the responsibility for front desk operations specifically the use of the computer point of sales, computer registration, credit card machines, and any financial transactions that occur, which includes balancing and closing register drawers; supervising part-time customer service representatives and developing work schedules; assisting with servicing the general public at the front desk in an efficient and courteous manner with regard to registration for programs and membership sales, facility usage, preparing photo identifications, answering the telephone, issuing equipment, and other assignments as deemed necessary to perform the job.

Minimum Training and Experience

Education:
High school diploma or GED
Experience:
One (1) year of customer service experience
Certifications:
Preferred:
  • An equivalent with 30 to 60 college credit hours
Note:
  • The City retains the right to determine equivalencies.
  • Any certifications not possessed at hire, must be obtained before the employee is removed from probation in order to continue employment with the City.

Physical Requirements

Must be physically able to operate a variety of office machines and equipment. Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Must be able to lift and/or carry weights of up to twenty pounds.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-55k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

07/30/2024

WEBSITE

exchange.nmb.us

HEADQUARTERS

North Myrtle Beach, SC

SIZE

<25

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The job skills required for Customer Service Supervisor include Customer Service, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor. You can explore the career advancement for a Customer Service Supervisor below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Supervisor job description and responsibilities

Guide and direct customer service team towards achieving operational goals.

04/06/2022: New Haven, CT

Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

03/09/2022: Savannah, GA

Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.

03/22/2022: Lafayette, LA

Perform annual reviews, appraisals and performance management reviews for the customer service staff.

04/02/2022: Racine, WI

Monitor business and process metrics to measure and manage customer service effectiveness.

05/09/2022: Augusta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Supervisor jobs

Workers must be patient and polite, especially when dealing with difficult or angry customers.

03/28/2022: Durham, NC

The culture must be one of really honestly respecting and valuing staff and customers.

03/01/2022: Newark, NJ

Listen attentively and actively and they must take ownership and responsibility.

03/23/2022: Shreveport, LA

They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.

04/30/2022: New Brunswick, NJ

Good customer service should be offered with politeness, respect and understanding.

02/11/2022: Pine Bluff, AR

Step 3: View the best colleges and universities for Customer Service Supervisor.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College