Performs complex clerical-bookkeeping and maintenance of accounting and financial recordsrelated work as required.
It is understood that every incidental duty connected with operations enumerated in this job description is not always specifically described, and employees, at the discretion of the City, may be required to perform duties not within their job description.
Certain essential city services are required to be maintained in any civil emergency or declared disaster. Depending upon the type of emergency, any and all employees may be activated as essential employees in the event of an emergency or disaster.
DISTINGUISHING CHARACTERISTICS OF THE CLASS:
 
Employees in this class maintain accounting records involving varied but routine bookkeeping operations in collecting payments, posting and balancing journals, ledgers and other records and may involve contact with the public. Assignment to Utility Billing Division will also involve public contact work in receiving and handling complaints of utility customers, responding to customer inquiries, maintaining customer account records, resolving account discrepancies, entering and retrieving data. Supervision is through verification of financial records and statements, and review through audits.

• Posts and balances financial accounts;
• Examines invoices ; determines if material is received and properly priced; checks discounts and extensions; approves invoices for payment;
• Receives and counts cash and other payments; prepares receipts; posts to records;
• Makes arithmetic calculations and checks various accounting tables and reports;
• Compiles, reviews, records and reconciles financial transactions within general guidelines;
• Maintains general and subsidiary records according to established account classifications; posts entries from supporting records;
• Posts expenditures to budgetary accounts;
• Prepares periodic and special financial and statistical reports;
• Assembles data and prepares bills; prepares analysis of receipts or expenditures;
• Initiates, updates and terminates utility account information;
• Receives and handles customer inquiries relating to computation of billings, calculation of fees, and charges as applicable. Makes adjustments to billing amounts as needed;
• Receiving, posting and balancing utility payments;
• Traces monies deposited into incorrect accounts and makes adjustments;
• Performs incidental clerical work in connection with accounts kept such as preparing reports, accounting statements, and form letters;
• Furnishes information to the public on a variety of routine matters relating to accounts maintained;
• Responsible for central cashiering operation and related activities;
• Balances cash receipts, disbursements and other registers daily and monthly on a timely basis and transfers figures to periodic reports;
• Classifies receipts and expenditures according to a standard accounting classification;
• Maintains general and subsidiary revenue and expenditures records, sorting, proofing and posting entries from supporting records, making adjusting entries, balancing against other records and preparing reports from such records.
• Gives information to other departments and the public, applying routine knowledge of departmental rules, regulations and procedures to interpretation made;
• Maintains files and cross indexes to update and determine status of accounts;
• Processes the payroll in absence of payroll coordinator; makes changes and corrections to payroll sheets; prepares special payrolls; submits to appropriate source; 
• Advises department head on any computer or operational problems.

ADDITIONAL REQUIREMENTS 

Written and verbal communication skills in English, as well as verbal communications skills in additional language(s) as may be determined based on constituent population.

• Considerable knowledge of modern office practices, procedures and equipment
• Considerable knowledge of the principles and practices of bookkeeping and accounting
• Accuracy and attention to detail
• Computer skills to input various data
• Ability to apply bookkeeping principles to the maintenance of complex fiscal and accounting records
• Ability to make arithmetic computations and tabulations rapidly and accurately
• Ability to type from clear copy or rough draft at a moderate rate of speed
• Ability to understand and follow complex oral and written directions
• Ability to maintain effective working relationships with employees and the public
• Physical ability to perform duties
• Ability to handle stress