What does a Customer Account Adjustments Clerk II Do?
The Customer Account Adjustments Clerk II analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Reviews and follows up on customer complaints regarding account balances and uncredited items. Being a Customer Account Adjustments Clerk II requires a high school diploma or its equivalent. Communicates results of findings to customer. In addition, Customer Account Adjustments Clerk II typically reports to a supervisor or manager. Being a Customer Account Adjustments Clerk II gains or has attained full proficiency in a specific ...area of discipline. Works under moderate supervision. Working as a Customer Account Adjustments Clerk II typically requires 1-3 years of related experience.More Show Less
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