Overview:
We are seeking a detail-oriented and customer-focused Reservationist to join our team. The ideal candidate will have a passion for hospitality and providing exceptional service to guests.

Responsibilities:
- Answer incoming calls and assist customers with reservations and inquiries
- Manage online reservation systems and ensure accuracy of bookings
- Provide information about hotel services, amenities, and local attractions
- Handle guest check-ins and check-outs efficiently
- Resolve guest concerns or complaints in a professional manner
- Collaborate with other hotel staff to ensure a seamless guest experience

Skills:
- Strong customer service skills
- Knowledge of hotel operations and front desk procedures
- Multilingual abilities are a plus
- Proficient in phone etiquette and handling phone systems
- Understanding of hospitality industry standards
- Familiarity with hotel management software
- Experience in night audit procedures is beneficial
- Background in hospitality management is advantageous

If you are a dedicated individual with excellent communication skills and a passion for delivering top-notch service, we invite you to apply for the Reservationist position at our establishment.

Job Types: Part-time, Seasonal

Pay: $19.00 - $23.00 per hour

Work setting:

• In-person

Experience:

• Hospitality: 1 year (Preferred)

Ability to Commute:

• Nisswa, MN 56468 (Required)

Ability to Relocate:

• Nisswa, MN 56468: Relocate before starting work (Preferred)

Work Location: In person