Retail Associate Inside Sales

Newton MA Yard - 15 Needham St (02461), 15 Needham St, Newton, Massachusetts, United States of America Req #39712 Thursday, May 9, 2024

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market.

The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Under direct supervision, sorts and stocks merchandise onto proper shelves, bins, or pegs. Assists customers, receives payment, stocks material and assists in all areas of Retail business as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets customers and receives payment; issues receipts, refunds, credits, or change due to customers; package customer purchases;

Acknowledges incoming customers in a pleasant manner and provides product information, location, and general store knowledge.

Directs customer to product pick-up point, if necessary.

Places merchandise in bins, on floor, or on shelves, according to identifying information such as style, size, or type of material.

Places product overstock in proper location in stockroom.

• Checks shelves and pegs for low or out-of-stocks and re-fills from stockroom. Reports stock damage or spoilage.
• Ensures that bin tags are properly placed on shelves.
• Ensures merchandise is correctly priced.
• Attaches promotional and sale signage to proper merchandise.
• Assists in unpacking and checking in merchandise.
• Assists in setting up or re-organizing product displays.
• Answers basic customer questions while on floor.
• May assist in transporting customer purchases to vehicle.
• May perform related clerical duties, such as preparation of transfer slips, control of pick cards, and maintaining records.
• Participates in periodic, special, and annual inventory counts.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required.

• High school diploma or General Education Degree (GED); or equivalent work experience.
• This is an entry level position where the incumbent will receive on-the-job training.

COMPETENCIES

• Knowledge of company products and company standards
• Ability to communicate effectively, both verbally and in writing
• Good math skills
• Good customer service skills

Last updated : 2024-05-10