Description

POSITION IS HYBRID SERVING CUSTOMERS LOCATED ON THE PENINSULA (NEWPORT NEWS, HAMPTON, WILLIAMSBURG).

Position requires frequent travel throughout assigned territory and 3-4 evenings or weekends per week during peak recruitment.

Excellent benefit package including: medical/dental insurance (GSCCC pays 100% of medical premium),health savings account, complimentary life insurance, Aflac benefits, 403b/Roth with match, 12 holidays per year (including last week of December), and a generous leave program starting your first day of employment. Remote work and flexible hours available after training.

Girl Scouts of the Colonial Coast is looking for an influential and persuasive communicator who can speak passionately and with conviction about the Girl Scout experience and promote its importance to the public. The successful candidate will be a results-driven, goal-orientated, motivated individual with strong sales techniques to develop and execute effective recruitment strategies that reach new girl and adult membership goals. Extensive travel throughout their assigned area and flexible hours are required. Work with a diverse group of professionals in a dynamic environment that empowers you to explore your full potential.

ABOUT OUR ORGANIZATION

We are one of 111 councils chartered by Girl Scouts of the USA, the world's leading organization dedicated solely to girls, where, in an accepting and nurturing environment, girls build character and skills for success. In partnership with caring adults, girls develop qualities to serve them all their lives: strong values, social conscience, and conviction about their potential and self-worth. We serve more than 8,000 girls throughout southeastern Virginia and northeastern North Carolina. With the guidance of nearly 4,000 dedicated and trained volunteers, girls discover the fun, friendship, and power of girls together. From exploring science, technology and the environment to learning about healthy living, anti-bullying and financial literacy, girls are given opportunities to be challenged and learn new skills. 

SUMMARY OF POSITION

The Recruitment Specialist is accountable for achieving new girl and adult membership goals in assigned areas by developing, implementing and assessing comprehensive, year-round recruitment strategies. They develop and foster community partnerships with key stakeholders (school systems, business partners, community centers, etc.) to enhance recruitment opportunities. They are responsible for membership lead identification and conversion for girl and adult members. 

ACCOUNTABILITIES

• Implement year-round recruiting, marketing, and sales strategies to achieve individual membership goals in assigned geographic areas.
• Design and implement a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas.
• Promote Girl Scouting at local community events and conduct information/recruitment sessions in order to form new troops, recruit adult volunteers, and register new girl members.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal. Manage the conversion process and communicate with customers in a timely fashion.
• Utilize customer relationship management system to ensure membership leads are successfully followed through the conversion pipeline. Ensure timely, thorough, and accurate recording of data in the database.
• Monitor and complete a variety of reports and dashboards to ensure progress toward goals. 
• Seek new opportunities for partnerships and maintain relationships with community stakeholders to increase awareness of and participation in Girl Scouting.
• Recruit and engage volunteers to assist with recruitment efforts.
• Work interdepartmentally to ensure Council goals are met.
• Actively support and promote the Council’s commitment to excellent customer service, membership growth, community visibility, fundraising, and safety.
• Actively participate in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.

Requirements

Education, Experience, & Certifications

• Bachelor’s degree in a related field or equivalent professional experience.
• Minimum of 1 year experience with proven recruitment and/or sales results.
• Experience working with volunteers preferred.
• Knowledge of Girl Scouting preferred.

Skills & Competencies

• Competency in Microsoft Office 365 is required. CRM experience (Salesforce) is preferred. Ability to learn new software as required.
• Ability to project a high level of professionalism while networking in the public arena. Ability to speak passionately and with conviction about the organizational mission and its importance to the public.
• Understanding of the sales process and management of leads, set ambitious goals, and energetically and confidently drive to achieve those goals.
• Ability to prepare organized and structured presentations.
• Ability to analyze information, formulate work plans, articulate goals, and produce required statistical reports.
• Demonstrated knowledge of the basic principles of marketing (for example, market identification and segmentation, interpretation and use of market data).
• Ability to clearly communicate both verbally and in writing.
• Ability to work independently and prioritize work while managing multiple deadlines.
• Demonstrates a commitment and ability to interact with diverse populations.

Additional Requirements

• Ability to work a flexible schedule including evening and weekends.
• Ability to travel throughout Council jurisdiction.
• Must have personal transportation, possess a valid driver’s license, personal auto insurance, and meet the Council insurance company’s requirement for coverage.
• Subscribe to the principles of the Girl Scout Movement and become a registered member of
• GSUSA.
• Successfully pass background investigation.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 25 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures, extensive reading, and driving. Occasional high stress work may be required in dealing with volunteers/staff. Evening and/or weekend work is frequently required.