We are seeking a professional, service focused beauty enthusiast to join our team. You will be the first person our clients see, and their first impression is of utmost importance. We are looking for someone with positive energy that will be able to provide a consistent, exceptional, and standout experience for every client, making each guest a lifelong customer of the company. Society of Lash offers an inclusive, team based work environment. Where you will work with like minded individuals who share common passions and are there to help you set and meet your career goals.

Society of Lash was established in 2015. Specializing in eyelash extensions, also offering a wide variety of the most trending beauty services. We were the first studio in the Hudson Valley dedicated to eyelash extensions and we have been voted Best of Hudson Valley for Lash Studio; 2018 and 2021. We have 3 locations in Beacon, Newburgh, and New Windsor NY.

Duties & Responsibilities

Welcome each client into the studio

Make sure each client has a relaxing & enjoyable experience

Check each client in and out

Communicate any client issues with lead artist and ensure issue(s) are handled in a timely manner

Schedule/Reschedule client appointments

Manage schedule to ensure optimal use of time

Check cancellation list; fill any holes in the schedule

Answer the phone & check voicemails; make sure each call is responded to in a timely manner

Explain service(s), appointment details, studio policies, and aftercare to clients

Keep studio clean & presentable

Merchandise the retail area

Send out thank you texts to new clients

Ensure daily sales sheet is neatly and properly filled out

Ensure all appointments and totals are inputed into the scheduling system correctly

In charge of all daily cash & credit card sales

Mange monthly studio inventory

* this job description is subject to change at anytime and is not an exhaustive list of all functions the employee may be required to perform. Nothing in this job description restricts management‘s right to assign duties and responsibilities to this job at its discretion.

Qualifications & Skills

Knowledge of Apple products

Strong communication skills; verbal & written

Friendly, personable, & approachable attitude

Understand and solve client complaints/issues in a timely manner

Organization skills

Time management skills

Customer service skills

Team oriented

Positive attitude

Attention to detail

Availability to work nights & weekends

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Cosmetology License or Esthetics License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person