1 Job in New Haven, CT
Robert Half is Hiring an IT Support Technician 2 Near New Haven, CT
Responsibilities
- Manage a client department’s desktop computing environment
- Create and maintain departmental organizational units in the active directory, including the implementation of group policy needs
- Keep software and hardware up-to-date by conducting proactive site visits and maintaining an inventory of installed operating systems, application software, and devices
- Install and coordinate the repair of a wide variety of computing devices and peripherals on the desktop and attached to the network
- Provide support to clients in the use of their desktop equipment by training users
- Respond to both emergency and routine calls for computer assistance in support of core services such as email, scheduling, and backup systems, as well as client department specific applications
- Document all reported problems
- Work with others to ensure smooth integration of network and software products
- Analyze, recommend, and implement work-group computing solutions to meet client department’s needs
- Train other support technicians and complete technical projects such as the testing of hardware and software products.
- Proficient in Microsoft Office Suite
- Expertise in Active Directory management
- Strong knowledge of computer hardware
- Experience in providing deskside support
- Familiarity with Mac computers
- Ability to perform basic troubleshooting of computer systems
- Proficiency in network troubleshooting
- Experience in hardware troubleshooting
- Excellent communication and problem-solving skills
- Ability to work collaboratively in a team environment
- Strong multi-tasking abilities, with an understanding of prioritizing tasks
- Proven customer service skills, with a focus on providing prompt and efficient assistance to users
- Knowledge of ITIL processes and procedures would be a plus
- Relevant certifications, such as CompTIA A or Microsoft Certified: Azure Administrator Associate, would be advantageous
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
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Job Summary
Full Time
$57k-70k (estimate)
05/19/2024
06/15/2024
roberthalf.com
Menlo Park, CA
>50,000
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The job skills required for IT Support Technician 2 include Help Desk, Troubleshooting, Customer Service, Technical Support, Operating System, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician 2. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician 2. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician 2 positions, which can be used as a reference in future career path planning. As an IT Support Technician 2, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician 2. You can explore the career advancement for an IT Support Technician 2 below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
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Step 3: View the best colleges and universities for IT Support Technician.
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