JOB TITLE: Project Manager

DEPARTMENT: Enterprise Solutions

REPORTS TO: Professional Services Manager

SUPERVISORY RESPONSIBILITIES: No

JOB LOCATION: Remote

TRAVEL: Up to 20%

SUMMARY OF POSITION:

A Project Manager within Enterprise Services plans, directs, and coordinates activities and team resources for Professional Services implementation projects to ensure goals and objectives of the project, company, and customer are accomplished within prescribed timeline, scope, and budget, while adhering to i3 Verticals Solution Methodology.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Review project Statement of Work (SOW) to determine schedule, budget, resource needs, and project strategy.
• Work collaboratively with the Solution Consultants to define and carry out the project objectives.
• Manage scope expectations by communicating scope deviations to ensure all project representatives (customer, project resources, etc.) are always clear on scope.
• Build and maintain relationships with customers and key personnel.
• Prepare and present Project Change Requests for scope or contract changes.
• Establish and track to an implementation Project Plan for the duration of the project.
• Lead bi-weekly sprint planning and daily standups with cross-functional project team.
• Direct and coordinate activities of cross-functional project team to ensure project progresses on schedule and within budget.
• Enter and maintain resource and project projections for the team’s portfolio of work.
• Identify, track, and resolve project risks and issues in a timely fashion, escalating when necessary.
• Prepare for and lead project planning and status meetings with the customer and/or management.
• Communicate progress and timeline to internal and external stakeholders via status reporting.
• Lead coordination efforts on custom solutions across departments in the organization; incorporate multidepartment tasks within overall Project Plan.
• Establish criteria for evaluating project deliverables and review project deliverables for completeness.
• Develop, maintain, and store project documentation in shared repository.
• Lead, coach and motivate project team members on a proactive basis.
• Facilitate, document, and distribute lessons learned at the end of each project.
• Participate in lead internal PMO huddles.
• Incorporate lessons-learned across Professional Services into project/process updates.
• Other duties as assigned by the leadership team.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Bachelor’s degree or equivalent experience.
• 5 years of related experience.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Project Management Professional (PMP) Certification.