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Leddy Group
Nashua, NH | Full Time
$46k-58k (estimate)
1 Month Ago
New Hampshire Orthopaedic Center
Nashua, NH | Full Time
$37k-46k (estimate)
1 Month Ago
National General Insurance
Nashua, NH | Full Time
$68k-91k (estimate)
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Ultimate LLC
Nashua, NH | Other
$38k-51k (estimate)
8 Months Ago
Call Center Representative
Leddy Group Nashua, NH
$46k-58k (estimate)
Full Time 1 Month Ago
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Leddy Group is Hiring a Call Center Representative Near Nashua, NH

Call Center Representative
Join a well-established organization in Nashua, NH as a Call Center Representative! You’ll use your strong customer service skills to assist members with their accounts in this excellent full-time role.
Responsibilities of the Call Center Representative

  • Assist members and potential members via telephone, chat, email, and video channel correspondence, fostering a one-call resolution environment
  • Answer general inquiries about member accounts
  • Quickly identify client needs and match them to a product or service
  • Perform other related duties as assigned or required 

Qualifications of the Call Center Representative

  • High school diploma or equivalent
  • Previous customer service, retail, or call center experience preferred but not required
  • Helpful and dependable with outstanding customer service skills
  • Strong communication, multitasking, and organizational skills
  • Ability to recognize and resolve issues with courtesy and tact

The Call Center Representative works Monday through Friday from 8:30am-5:00pm for $19/hour. We look forward to connecting with you!

To apply, please email your resume to careers@leddygroup.com, call (603) 880-7184, or apply online at www.leddygroup.com.
IND50
Veterans and military spouses are encouraged to apply.
About Leddy Group
We are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.

Job Summary

JOB TYPE

Full Time

SALARY

$46k-58k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

06/12/2024

WEBSITE

leddygroup.com

HEADQUARTERS

Bedford, NH

SIZE

100 - 200

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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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