You haven't searched anything yet.
Why Stokes?
Stokes Healthcare is a privately-owned business comprised of two divisions: Epicur Pharma (503B facility) and Stokes Pharmacy (503A pharmacy). The two divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles.
Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities.
Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders’ commitment to traditional craftsmanship, combined with today’s most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first. In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Because patients’ lives depend on it. To produce the highest quality compounded drugs, the FDA highly recommended compounding pharmacies obtain registration by the FDA as an outsourcing facility. Only a handful of compounding pharmacies in the entire nation did so. Epicur Pharma has the expertise and dedication to meet these high standards for consistency and quality—one more reason that patients and doctors have trusted Stokes Healthcare for their medication needs for more than 40 years.
Adding a unique new offering to the veterinary industry, Epicur Pharma is a mini-manufacturer, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur is overseen by the FDA and is considered a 503B Registered Outsourcing Facility. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations as the pharmaceutical companies. Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded.Epicur products will be distributed directly to veterinary hospitals from our outsourcing facility and offered through Stokes Pharmacy for individual patient prescriptions.
At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, paid holidays and vacation time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore.
Job Title
Customer Care Professional
FLSA Status
Non-exempt
Reports To
Pharmacist/Customer Care Professional Lead
Job Summary
This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. The qualified candidate ensures the customer receives the best service possible while demonstrating enthusiasm, diligence and resilience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Required Education and Experience
Eligibility Qualifications
It may be necessary to work extended hours as needed.
Competencies
Work Environment
This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type and Expected Hours of Work
This is a full-time position. Because of the nature of the business, work schedules may vary at times.
Travel
No travel is expected for this position.
Disclaimer
The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job.
AAP/EEO Statement
Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.
Full Time
Ambulatory Healthcare Services
$38k-48k (estimate)
02/05/2023
08/12/2024
stokespharmacy.com
MOUNT LAUREL, NJ
50 - 100
1975
Private
EMMETT MCVEY
$10M - $50M
Ambulatory Healthcare Services
Stokes Pharmacy is an online portal that allows users to order for human and veterinary medicine.
The job skills required for Customer Care Professional include Customer Service, Call Center, Customer Care, Dedication, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Professional positions, which can be used as a reference in future career path planning. As a Customer Care Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Professional. You can explore the career advancement for a Customer Care Professional below and select your interested title to get hiring information.