MEXICAN AMERICAN OPPORTUNITY FOUNDATION

Job Description

Position: Support Staff

Department: MAOF Stage 1 Program

Status:

Reports To: Program Director and/or Supervisor

GENERAL SUMMARY:
Facilitate the use of the services of the Resource & Referral (R&R) program to the public and child care providers. The R&R Bridge Support Staff will carry out a variety of duties to insure that all program components are offered to the community and funding terms & conditions are followed.

RESPONSIBILITIES:

• Provide referrals to the community resources; inform parents/guardians of the programs, resources and choices available, by informing them of the different options available to them.
• Attend meetings and other community activities as assigned, such as outreach events.
• Maintain up to date provider and caller records per the California Data Standardization guidelines and R&R Database.
• Provide technical assistance and information to callers on choosing quality childcare options, early care and education and parenting issues, special education services, and public policy effecting children.
• Provide resources that are available to the community and educational entities such as school districts, Regional Centers, Community Mental Health centers, and any other services needed.
• Attends staff meetings, conferences and workshops as assigned.
• Assist with mailings, copying, filing or any other miscellaneous duties as assigned by the program director.
• Assist in the maintenance of resource library and distribution of library materials according to established procedures.
• Support the R&R and other subsidy programs by keeping abreast of changes that affect the programs, including advocacy and public policy.
• Maintain program compliance through knowledge of the Funding Terms & Conditions, and any other programs that fall under the R&R program, stay informed of changes in the early care and education.
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent.
• Minimum 3 years’ experience in CD/ECE or related fields preferred, 3 units in Child Development and/ or equivalent knowledge from work experience.
• Bilingual English/Chinese (Mandarin or Cantonese), required.
• Ability to establish and maintain effective working relationships with children, parents, staff, volunteers and providers from diverse cultural, ethnic and socio-economic background.
• Strong intrapersonal skills including the ability to work effectively with a diverse client populations
• Ability to be flexible, innovative and adapt to the changing needs of the program, department and agency.
• Demonstrated ability to organize and present program information and community resources effectively.
• Excellent customer service skills and experience working as a member of a team.
• Excellent verbal, written communication and organizational skills.
• Experience in working with excel, creating fliers and other materials using word and publisher.
• Ability to travel by airplane, vehicle, train as required.
• Flexible schedule to work evenings, weekends, to meet the needs of the program.
• Must possess own vehicle, a valid CA driver’s license and insurance coverage with meets CA standards.
• Live Scan fingerprint clearance.

Physical Demands:

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and the ability to adjust focus.

Work Environment:

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.

MAOF Sponsored Benefits:

MAOF offers a comprehensive package of benefits and perks for both part- and full-time employees, including:

• Personal Time Off (PTO) – (Vacation/personal days or sick time).
• Paid Sick Time – 48 hours.
• Paid Holidays per Calendar Year - 12 paid holidays.
• Bereavement Leave – 5 paid days.
• Jury Duty – 5 paid days.
• Medical, dental, and vision insurance Paid 100% by MAOF.
• 403(b) Retirement Plan - 5% employer match – 100% vested.
• Basic Life and Accidental Insurance.
• Pet Insurance.
• Supplemental life insurance.
• Professional development opportunities.
• Employee Assistance (EAP) – For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc.
• Supplemental Cancer, Disability, and Accident plans.
• Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days).
• Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
• Public Service Loan Forgiveness.
• Credit Union Membership