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Milwaukee Health Services
Milwaukee, WI | Full Time
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Patient Access Representative
$34k-42k (estimate)
Full Time | Ambulatory Healthcare Services 2 Months Ago
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Milwaukee Health Services is Hiring a Patient Access Representative Near Milwaukee, WI

Milwaukee Health Services, Inc. (MHSI) is a Federally Qualified Community Health Center (FQHC) that operates from two (2) sites: The Isaac Coggs Heritage Health Connection at 8200 W. Silver Spring Drive and the MLK Heritage Health Center at 2555 N. Martin Luther King Drive. MHSI offers a range of primary health care services including Medical, Dental, Behavioral, Women’s Health, Benefit Determination, and Pharmacy. FQHCs service everyone regardless of income, or third party coverage, and seek to provide high quality care in accessible locations and at convenient times. Our particular sites primarily target the residents of Milwaukee’s north side, but service patients countywide. FQHCs are unique in their delivery of care, patient population and provision of services. FQHCs seek to provide quality care in an underserved area to the uninsured or underinsured populations that would otherwise not have access to care.
"Are you fully vaccinated as having completed 1 dose of J&J, or 2 doses of Pfizer/Moderna? IT IS A REQUIREMENT OF EMPLOYMENT AT OUR FACILITIES."
Please visit the MHSI website at www.mhsi.org to understand the dynamics of FQHCs
Position Summary:
The Unit Clerk will perform clerical duties using specific knowledge of medical terminology, clinical, and /or laboratory procedures. Duties may include scheduling appointments, compiling and recording medical correspondence, allocating in-coming phone calls, coordinating provider schedules with patient needs, patient registration, insurance verification and confirmation of appointments.
Essential Functions:
  • Answer telephones and direct calls appropriate staff.
  • Schedule and confirm patient diagnostic appointments or medical consultations.
  • Operate office equipment, such as voice mail messaging systems and use software applications to prepare reports, invoices, financial statements, letters, case histories and medical records.
  • Greet visitors, ascertain purpose of visit and direct them to the appropriate staff.
  • Receive and route messages or documents such as laboratory results, to the appropriate staff.
  • Interview patients to complete documents, case histories and insurance forms.
Knowledge, Skills, Abilities and other Characteristics
  • Knowledge of patient scheduling and healthcare workflows.
  • Knowledge of commercial and state insurance (i.e. HMO, Medicaid, Medicare)
  • Knowledge of basic billing concepts in relation to the healthcare revenue cycle.
  • Excellent data entry skills with accuracy and other computer applications (Word and Excel)
  • Excellent customer orientation skills including patient satisfaction, telephone/email etiquette and service recovery.
  • Excellent oral and written communication.
Milwaukee Health Services, Inc. is an equal opportunity employer.
Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$34k-42k (estimate)

POST DATE

04/21/2023

EXPIRATION DATE

07/16/2024

WEBSITE

mhsi.org

HEADQUARTERS

MILWAUKEE, WI

SIZE

50 - 100

TYPE

Private

CEO

TITO IZARD

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Patient Access Representative include Scheduling, Billing, Patient Registration, Patient Care, Data Entry, Appointment Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Representative positions, which can be used as a reference in future career path planning. As a Patient Access Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative. You can explore the career advancement for a Patient Access Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Representative job description and responsibilities

Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.

02/20/2022: Elkhart, IN

Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

01/10/2022: Tulsa, OK

Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

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Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

01/29/2022: Cincinnati, OH

Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.

01/08/2022: Vincennes, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Representative jobs

Seek Out Hospitality Skills Training Opportunities.

02/11/2022: Buffalo, NY

Ensure Clarity of Expectations.

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Listen, understand and take action.

01/24/2022: Longview, TX

Communicate as efficiently as possible.

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Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

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Step 3: View the best colleges and universities for Patient Access Representative.

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