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Front desk manager
$49k-65k (estimate)
Full Time 3 Weeks Ago
Save

Cadia Healthcare is Hiring a Front desk manager Near Mills, PA

Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually.

We are currently looking for a Front Desk Manager to join our team!

Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.

BENEFITS AND PERKS WE OFFER

Benefits

  • Competitive Salary
  • Affordable Medical, Dental, and Vision Benefits for You & Your Family
  • Flexible Spending Accounts (FSA)
  • Paid Time Off & Paid Holidays
  • Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
  • Company provided Life Insurance and Long Term Disability Coverage

Employee Perks Program

  • Tickets At Work for Discounted Entertainment Tickets!
  • Tuition Reimbursement
  • In Facility Training / Inservice Programs
  • Employee Assistance Program
  • Free Will / Estate Preparation Services
  • Optional Legal & Identity Protection Services
  • Verizon Wireless Discount

Responsibilities and Duties

The Front Desk Manager directly supervises all front office personnel and ensures proper completion of all front office duties.

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone. Ensure that all associates are adhering to all hotel policies, standards, procedures, and regulations.

Needs to be able to perform in all front office functions. Total responsibility for hiring, training and development of all associates working for the front office, may be responsible for the breakfast area at some locations.

Assist general manager in all areas to ensure smooth operations. Ensures that front desk operations are working in a professional manner at all times.

  • Responsible for the smooth, efficient, and professional operation of all front office and pantry areas. Ensures that all procedures and policies are in place and followed and initiates additional tasks to improve existing procedures and guest satisfaction.
  • Conducts audit and controls on a regular basis. Communicates with accounting in case of any irregularities; and coaches and counsels associates whenever appropriate.

Strictly follows bank-out procedures and cash handling procedures.

  • Deal with any guest requests and problems and satisfy their needs within acceptable guidelines.
  • Ensure that all VIP guests and repeat guests are identified, recognized, pre-blocked and special treatment is brought to the room.

Know all frequent customers and be familiar with their special requests. Ensure that their needs are met.

  • Determine weekly schedule, adjust according to business demands.
  • Be familiar with cultural differences and know correct behavior for each culture. Also know the different protocols and etiquette.

Qualifications

  • High school graduate or equivalent. Associates or Bachelor’s degree preferred.
  • Minimum of One (1) year Hotel Front-Desk Supervisory Experience
  • Experience handling cash, accounting procedures and general administrative tasks.
  • Last updated : 2024-05-16

Job Summary

JOB TYPE

Full Time

SALARY

$49k-65k (estimate)

POST DATE

05/18/2024

EXPIRATION DATE

08/17/2024

WEBSITE

cadiahealthcare.com

HEADQUARTERS

ANNAPOLIS, MD

SIZE

50 - 100

FOUNDED

1996

CEO

MARY CHAMBERS

REVENUE

$10M - $50M

Related Companies
About Cadia Healthcare

We are one of the largest providers of post acute care in the mid-Atlantic region with 10 facilities across Delaware and Maryland. We offer a supportive environment with state-of-the-art technologies and work collaboratively to develop an individualized treatment plan for each patient. Cadia Healthcare is a diverse collection of passionate and dedicated people who continually strive to provide the best care in every way. The people who work here lend their years of experience to impact residents' lives and make a true difference every day! We bring together the most talented people to deliver ... exceptional care to our residents, while promoting an environment that encourages new ideas. The culture we have is because every one of us strives toward a common goal. At Cadia, we work as one to positively impact the lives of not only our residents and their loved ones, but also our employees. Bring your passion and expertise, and come join a diverse culture thats focused on advocacy and teamwork. Cadia team members enjoy great benefits, including: - Low Cost Medical, Dental & Vision Coverage - Paid Time off: Vacation, Personal, Sick, Bereavement leave and Holidays - Employer-paid Life Insurance - 401K plan with employer match - Hotel Discounts at Onix Group owned hotels More
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