2 Jobs in Midlothian, VA
Haley Automotive Group is Hiring a Service Appointment Coordinator (Bilingual Spanish-4day work wk) Near Midlothian, VA
Job Description
POSITION SUMMARY:
• Basic knowledge of company products (labor rates, menu item prices, models, series, options,
warranties, vehicle maintenance, standard equipment, specifications).
• Demonstrate sensitivity toward customers and strong interest in exceeding customers' expectations.
• Is capable of addressing customer hesitation and resistance with patience and empathy.
• Capable of project a positive image every time you place or receive a telephone call.
• Works with all departments in the dealership, charts and monitors daily activities.
• Ability to work a flexible schedule, including weekends and evenings.
CUSTOMER SERVICE ORIENTATION:
• Believes that the customer is the most important thing.
• Devotes maximum attention and effort to providing the highest levels of customer service.
• Feels a personal sense of achievement when customers are delighted.
• Understands and anticipates customer needs and works tirelessly to meet them.
• Willing to go above and beyond the call of duty to help customers and resolve their problems.
• Thrives on ensuring that the customer experience is the best it can be.
• Sees customer complaints firstly as opportunities to create customer satisfaction.
• Driven to make sure every customer feels valued.
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she is fluent in English and Spanish. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Job Summary
Full Time
$37k-46k (estimate)
06/08/2024
06/27/2024
haleyauto.com
RICHMOND, VA
50 - 100
1972
RONALD J FERGUSON
$10M - $50M
Retail
Related Companies
About Haley Automotive Group
Proud to be the oldest privately owned dealer group in the Richmond VA area. Our 11 dealerships offer 12 brands of new vehicles & over 800 used cars. It is our mission to be the best provider of automotive services through the continuous development of our people, products, and processes, creating satisfied lifetime customers! If you are looking for a car dealership in Richmond, VA you need to visit one of the great Haley Automotive locations. We have many great car lots in Richmond located on every side of the city, with plenty of options to choose from including Volvo, Toyota, Chrysler, Dodg ...
e, Jeep, Ram, Ford, Chevrolet, Buick, GMC, and used cars. We have a strong and committed staff with many years of experience satisfying our customers' needs. We are looking for new members to join the Haley Family. We work to grow our people internally and have huge growth opportunities for anyone looking to build a career now.
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The following is the career advancement route for Service Appointment Coordinator (Bilingual Spanish-4day work wk) positions, which can be used as a reference in future career path planning. As a Service Appointment Coordinator (Bilingual Spanish-4day work wk), it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Appointment Coordinator (Bilingual Spanish-4day work wk). You can explore the career advancement for a Service Appointment Coordinator (Bilingual Spanish-4day work wk) below and select your interested title to get hiring information.
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Quotes from people on Service Appointment Coordinator job description and responsibilities
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